ServiceNow's AI Platform announcement during Knowledge 2025 shows an evolution in IT service management -- one that prioritizes predictive capabilities and true autonomy.
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Configuration drift breaks containers in production. RHEL 10 image mode applies container principles to Linux systems for uniform OS environments across fleets with minimal risk.
Gartner analyst Gregg Siegfried reflects on the previous generation of AIOps tools that never quite lived up to their NoOps promise, and why GenAI might be different.
AI promises to transform ITSM through automation and intelligence, but success depends on matching the right AI type to specific challenges while weighing benefits against costs.
Still searching for holiday gifts for geeks? Try these offbeat suggestions recommended by our panel of consultants, from the practical to the fantastic and everything in between.
Businesses can find security vulnerabilities when they push their workloads to the edge. Discover the pitfalls of cloud edge security and best practices to secure edge workloads.
ServiceNow's AI Platform announcement during Knowledge 2025 shows an evolution in IT service management -- one that prioritizes predictive capabilities and true autonomy.
AI promises to transform ITSM through automation and intelligence, but success depends on matching the right AI type to specific challenges while weighing benefits against costs.
Compliance automation, also known as automated compliance, is the practice of using technology -- such as applications with AI features -- to perform and simplify compliance procedures.
Automation bias is an overreliance by human operators on automated systems, such as computer hardware, software and algorithms, to make decisions, even when the machine-generated output is incorrect or contradicts human judgment.
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