MuleSoft’s automation suite seamlessly connects data to actions and automate workflows, empowering business teams to drive efficiency across the organization.
Customers innovate faster with automation. Take the right actions by connecting to the right data.Use MuleSoft Flow: Integration to connect to data in the most common systems and apps so agents and business teams can take action. For legacy systems and green screens, let MuleSoft Robotic Process Automation bots retrieve and update data with clicks.
Be more efficient by eliminating manual tasks.Deliver ultra-personalized experiences without being slowed down by repetitive, low-impact tasks. Use Flow Builder to create interactive, digital forms to capture data once and automatically take action across systems and apps.
Give business teams the ability to process documents faster and then use Einstein to summarize and infer information with MuleSoft Intelligent Document Processing .
Optimize how work gets done.Give admins the power of AI with Einstein for Flow and Einstein for IDP to make building automation easier. Unify long-running processes involving humans, Agents, and systems to improve operational efficiency using Flow Orchestration and Flow Builder.
Explore how each tool works. Join the MuleSoft community.Become part of a vibrant network of innovators and experts, where MuleSoft and Flow come together to empower you with in-demand integration and automation skills. Whether you're deepening your expertise in MuleSoft, Flow, or both, this is your opportunity to contribute, inspire, and amplify your impact on a global scale. Together, we’re building the future of automation and integration.
Learn new skills with free, guided learning on Trailhead. Hit the ground running with tips, tricks, and best practices. Start your innovation journey with MuleSoft. Salesforce Flow FAQAutomation is a streamlined process that reduces or eliminates manual steps. There are two types of automation: unattended (actions without human intervention) and attended (actions executed by humans). Some automated tasks may combine the two.
An AI solution that automates document processing by extracting, structuring, and unlocking valuable insights data from diverse formats.
Robotic process automation (RPA) is a software technology that combines robotics and automation to perform repetitive tasks. RPA is a method for business process automation that uses an application or ‘bot’ that replicates an employee's desktop actions by interacting with an interface in the same way a human would.
Integration connects business systems and apps. This is often done through an application programming interface (API).
An Agentforce Agent is a proactive, autonomous application that provides specialized, always-on support to employees or customers. They're equipped with the necessary business knowledge to execute tasks according to their specific role.
Businesses can build agents with Agent Builder using existing Salesforce Platform tools to create standard and custom topics and actions. You can use prompts grounded in trusted enterprise data. You can use flows to create automations across any system. You can use MuleSoft APIs to connect Agents to any system. And last, you can use your Apex & Javascript to create the custom code and business logic for your Agent.
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