Built on the world’s #1 AI CRM and powered by Agentforce, Health Cloud is the trusted, connected platform for healthcare. By bringing together clinical and nonclinical data in one place with actionable intelligence, Health Cloud helps you collaborate efficiently, deliver personalized care, and automate health operations.
Global healthcare organizations trust Salesforce Health Cloud. Deliver personalized, connected care from anywhere.Automate business processes and rally health teams around a single view of your patients, members, and partners with Health Cloud.
Unlock access to holistic care with AgentforceLeverage Agentforce to streamline health services, boost productivity, and personalize interactions. Pull relevant data from FHIR-aligned EMR systems in real time and support contact center teams with summaries of critical information such as medical history and in-network providers.
Deliver care at home with automated scheduling, medication management, and caregiver slots broadcasting. Leverage Agentforce to suggest services, build quotes and seamlessly share them for patient approval.
Simplify scheduling and improve patient satisfaction with Agentforce. Leverage trusted AI to enable service representatives and patients to seamlessly review, book, modify, or cancel appointments, manage waitlists, and coordinate multi-participant appointments, to reduce no-shows.
Engage with empathy for optimal, whole-person care services. Optimize crisis center operations to promote urgent access to safe, quality mental healthcare, from anywhere.
Engage patients and providers efficiently with connected data.Leverage flexible care plans for more equitable care. Take into account social determinants and assessments, and align with industry guidelines to effectively analyze and address gaps.
Enhance health systems’ collaboration with provider partners, streamlining recruiting, credentialing, and contracting. Accelerate payers’ provider recruitment, credentialing, onboarding, and referrals, leveraging trusted AI to map out and manage roster files to ensure up-to-date provider data.
Streamline care decision reviews, appeals, and grievances to lower costs and speed time to care. Simplify prior authorizations and referrals with electronic, automatic approval options and intelligent recommendations on an insurance platform.
Transform small and large group quoting, enrollment, benefits management, and renewals to seamlessly convert and retain members. Simplify mid-term adjustments and employee-employer contributions on an end-to-end insurance platform.
Collaborate and scale with health automation.Streamline health document intake and processing with end-to-end routing framework, classification, and multiple-entity support.
Accelerate and simplify health integration with clicks, not code. Leverage industry-compliant FHIR APIs, clinical data models, and pre-packaged apps for healthcare.
Gain a holistic view of each patient’s health with clinical and nonclinical factors – medical, demographic, claims, social, and behavioral – in one, real-time profile.
Extend the power of Health Cloud with these related products. Health Cloud PricingFind the right Health Cloud edition for your business needs
Health Cloud EnterpriseOut-of-the-box CRM for healthcare.
$ 325
USD/User/Month
(Billed annually)
Unlimited CRM power and support for healthcare.
$ 500
USD/User/Month
(Billed annually)
Everything from Unlimited Edition, plus Agentforce for Health Cloud, Flex Credits, Data Cloud, Slack, Analytics, and more.
$ 750
USD/User/Month
(Billed annually)
Everything from Unlimited Edition, plus Agentforce for Health Cloud, Flex Credits, Data Cloud, Slack, Analytics, and more.
$ 750
USD/User/Month
(Billed annually)
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
Get the most out of Health Cloud with thousands of partner apps and experts. Maximize ROI with the #1 Success Ecosystem.From support, expert guidance, and resources to our partners on AppExchange, the Success Ecosystem is here to help you unlock the full power of your investment.
Hit the ground running with healthcare tips, tricks, and best practices. Achieve your AI and data goals with Salesforce CTOs.Trusted advisors with unmatched Salesforce experience and expertise, by your side.
Ready to take the next step with the #1 AI CRM? Health Cloud FAQHealth Cloud is our premier member and patient management software for healthcare that harnesses the power and security of the cloud, social and mobile tech. It delivers personalized engagement with a unified view, smart patient management, and a connected engagement experience.
Yes, Health Cloud is HIPAA compliant (including Agentforce). We approach technology with a compliance mindset, securing patient data to meet HIPAA, HL7 FHIR, HITRUST, FedRAMP, ASIP Santé, FDA, or GDPR standards.
Customers can also purchase Shield or Government Cloud in addition to Health Cloud to further protect their data.
Health Cloud is designed to be the engagement, data aggregation, and collaboration solution that complements current EHRs and clinical systems. Integrating EHR with Health Cloud can unlock a panoramic view of patients for smarter, personalized care.
Health Cloud extends the value of Service Cloud and Sales Cloud by leveraging the powerful CRM features to enable more personalized patient and partner relationships. Learn more
Health Cloud helps remove unnecessary friction and administrative complexity to streamline care, provider relationships, and government health services.
Learn more about Provider, Payer, and Public Sector Healthsolutions.
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