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NPR Online Privacy Policy : NPR

NPR Online Privacy Policy Please read NPR's Online Privacy Policy.

NPR Online Privacy Policy

Last Updated: July 31, 2024

Please click on the NPR Privacy Snapshot for an overview of our privacy practices, and continue reading our Privacy Policy below.

Privacy Policy Scope

Welcome to the NPR Privacy Policy. This Privacy Policy describes the personal information National Public Radio, Inc. and its affiliated organizations (collectively, "NPR," "we" or "us") collect or allow others to collect. This personal information may be collected from you and your computer or device used to access NPR.org or other sites, the NPR App or other applications, email newsletters, NPR's podcast subscription services, features such as sponsorship credits and marketing messages, benefits provided by NPR on behalf of the NPR Network (a collaboration between NPR and participating Member stations), digital platforms, or other interactive services provided by NPR that link to or refer to this Privacy Policy (collectively the "NPR Services" or "our Services").

This Privacy Policy also explains how personal information may be used and shared and the choices you have to limit certain uses or sharing of that information.

This Privacy Policy applies only to the NPR Services and does not govern the separate websites, applications, newsletters, platforms and services of NPR Member stations or of any third parties that may link to or be linked to from the NPR Services.

If you have questions about this Privacy Policy, please contact us.

Table of Contents

Personal Information Collected Through Our Services

Information You Provide

We and our service providers, which only use your data on our behalf, may collect any information that you choose to provide directly through our Services, when you engage with our Services to:

We also may ask you to provide other information about yourself for various other purposes that we specify or make apparent at the time of collection.

When you engage with our Services, you may provide the following types of personal information:

Information Automatically Collected Through Technology

We, our service providers, and our vendors automatically collect certain information about your computer or device and your interactions with our Services through access logs, cookies, pixel tags and other tracking technologies. Depending on which NPR Services you use and how you access them, the information collected automatically may include:

We make use of third-party services, such as analytics, programmatic digital sponsorship platforms, cookie data collection (including cookie identifiers), and linking services (collectively, "Analytics & Sponsorship Services"). These Analytics & Sponsorship Services may include:

An Analytics & Sponsorship Service's ability to use and share information is covered by that service's terms of use and privacy policy. To learn more about how Google uses data, visit https://policies.google.com/technologies/partner-sites. Detailed information on LiveRamp's data processing activities is available in LiveRamp's privacy policy: https://liveramp.com/privacy/.

Further information about our use of cookies, pixel tags and other tracking technologies can be found in our Cookie Policy and in the "Privacy Rights and Choices" section below.

Information We Obtain From Other Sources

How We Use the Personal Information We Collect

We and service providers and vendors collect and use personal information to provide you with a customized interactive experience and to make our Services more valuable to you. We also may use this information for fundraising purposes to support our Member stations and public media mission.

NPR and service providers and vendors also may use the information collected through our Services:

To perform contractual obligations under our Terms of Use, including:

It is in our legitimate business interests to use personal information:

We, our service providers, and our third-party sponsorship or marketing vendors may collect and use personal information for the following marketing, sponsorship, analytics, and operational purposes, on the basis of our legitimate business interests or consent where required by law:

Where we seek your consent, you may withdraw your consent at any time.

We use personal information for compliance and protection purposes in our legitimate business interests, including:

How We Disclose Personal Information

NPR is committed to maintaining your trust. We want you to understand when and with whom we and service providers and vendors may share personal information about you that is collected through our Services.

The public or other individuals

Any User Materials you submit through our Contact Us page, social media services or similar features can be seen, collected and used by us and anyone else who has access to the applicable service. Any User Materials you submit may also be freely used and shared by NPR and its Member stations and their respective licensees in accordance with our Terms of Use. You may also choose to share stories or other content with your friends and followers on social media services. In addition, we may share your information with other individuals at your direction. For example, if you use our Services to email or text a story to a friend, we would disclose your name to that friend together with the content you directed us to send.

Member stations

NPR may share your name, email address, other contact information, and information about your subscriptions, benefits (such as the NPR+ bundle), listening and usage activity, donations and interests with the Member stations that are associated with your account, that are local to you, or that you have donated to using the NPR Services. When we do so, we require those Member stations to commit to the same policies regarding further sharing with third parties that we follow under this Privacy Policy. Member stations may use this information for internal purposes and to send you email newsletters and marketing, fundraising, membership and other communications. If you do not want us to share your information with Member stations, you can contact us to opt out as set out in the Privacy Rights and Choices section below.

Authorized service providers

We may share any information we collect with service providers who provide us with specialized services or otherwise help us operate our Services including, without limitation, service providers that provide customer support, email deployment, account sign-in services, subscription services, payment processing, order fulfillment, analytics, marketing, sponsorship, suppression list management, travel program, contest, sweepstakes or giveaway management and data processing services.

Sponsorship and marketing vendors

Subject to applicable law and your opt-out choices described below and in our Cookie Policy, and as we deem appropriate, we may share with sponsorship and marketing vendors, including those who provide digital sponsorship credits and marketing messages for us, or allow them to directly collect information about your devices and your use of our Services. We will not share your name or contact information in unhashed form with these vendors. These vendors may use such information pursuant to their own respective privacy policies, which we do not control.

Payment processors

If you wish to make a payment or receive a refund through our Services, your information will be collected and controlled by the payment processor and not by us and will be subject to that payment service provider's privacy policy and practices.

Professional advisors

We may share with professional advisors, such as lawyers, auditors, bankers and insurers, where necessary, in the course of the professional services that they render to us.

Authorized third-party applications

We may share with authorized third-party applications information that you provide directly through our Services and information collected automatically through technology for the purpose of providing certain NPR Services to you on the applications. In such cases, the information that we share may include your name, favorite Member stations, and listening and usage activity. NPR prohibits the third-party developers of those applications from accessing, storing or sharing any such information. However, please be aware that your use of the third-party application is otherwise subject to the third-party application's privacy policy, which we do not control and which may differ significantly from ours. NPR is not responsible for the privacy practices of any third-party application, and we recommend that you familiarize yourself with the privacy policies of any third-party sites, applications, platforms, and services that you visit or access.

Business transfers

We may share any collected information in connection with a substantial corporate transaction, such as the sale of an NPR Service or division, a merger, a consolidation, an asset sale, or in the unlikely event of bankruptcy.

Legal requirements

We and service providers and vendors may disclose any collected information to respond to subpoenas, court orders, legal process, and other law enforcement measures, and to comply with legal or regulatory obligations.

Protect our Services and users

We and service providers and vendors may disclose any collected information to enforce our Terms of Use and to protect and defend the legal rights, interests, and safety of NPR, NPR Member stations, their respective employees, agents, contractors, sponsors, listeners and users, members of the general public, or others.

Wireless carriers and automobile manufacturers

Wireless carriers and automobile manufacturers also may collect contact and other information and precise location data from our mobile services users through processes we do not control. You should check the privacy policies of your wireless carriers and automobile manufacturers for additional information.

Podcast producers

We may share with third-party producers listening, usage and other data that does not identify you that we collect through your interaction with the podcasts and other media files produced by those third-party producers.

Bitly

NPR uses a service called Bitly to create shortened uniform resource locators (URLs – the addresses of individual web pages) for our content so that it can be shared easily, particularly through social media. Bitly collects information as our shortened URLs are shared and clicked on, including IP addresses, general location information, the time and day each shortened URL is accessed, and the social media or other channels through which our content is shared. If you have established a separate account with Bitly, Bitly may associate the foregoing information with personal information it has stored in your Bitly account in accordance with Bitly's own privacy policy. To share our content without using Bitly, copy the full URL of the story you want to share from your browser and paste it into your email, text or social media message.

Aggregated and anonymous information

Subject to applicable law and your opt-out choices described below, and as we deem appropriate, we may share with third parties or allow them to collect directly aggregated or other information that is not reasonably linkable to you or your devices. These third parties may use such information pursuant to their own respective privacy policies, which we do not control. For example, we may share or authorize the collection of such information by service providers or vendors that help us analyze and improve our Services, provide us and other digital media organizations with ratings and ranking data, or help us to create personalized content. We may also share or authorize the collection of such information by sponsors or their agencies to help them measure the impact of their sponsorship campaigns.

Privacy Rights and Choices

You have the following choices to update, correct and limit the collection and use of information gathered through our Services.

We also offer you choices that affect how we handle the personal information that we control. Depending on the applicable law in your jurisdiction and the nature of your interactions with our Services, you may request the following in relation to personal information:

To make a request, please email us or write to us as provided in the How to Contact Us section below. We may ask for specific information from you to help us confirm your identity. For your protection, we may only act on requests with respect to the registration data associated with the particular email address that you use to send us your request, and we may ask you to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable, or comply as required by law. We may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting an update or cancellation. Depending on where you reside, you may be entitled to empower an "authorized agent" to submit requests on your behalf. We will require authorized agents to confirm their identity and authority, in accordance with applicable laws. You are entitled to exercise the rights described above free from discrimination.

In some instances, your choices may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, our ability to comply with our legal obligations and enforce our legal rights, or may interfere with our rights to free speech and free press or to engage in other protected journalism activities. If you are not satisfied with how we address your request, you may submit a complaint or appeal by contacting us as provided in the How to Contact Us section below. Depending on where you reside, such as if you reside in the European Economic Area or United Kingdom, you may have the right to complain to a data protection regulator where you live or work, or where you feel a violation has occurred.

Security
We employ administrative, technical, and physical safeguards in an effort to secure the information we collect. These safeguards vary based on the sensitivity of the information. Because no security system is impenetrable, however, we cannot guarantee the security of our databases or that information you supply will never be intercepted, accessed, or disclosed in a manner that is inconsistent with this Privacy Policy. Because most email and mobile transmissions are not encrypted, you should take special care in deciding what information you send to us via email, text message, or other mobile transmissions.

Children's Privacy
NPR cares about protecting the privacy of children. Our Services are not intended for use by children under 18 years of age. If we learn that we have collected personal information through the Services from a child under 18 without the consent of the child's parent or guardian as required by law, we will delete it.

Retention of Personal Information
Where required under applicable laws, we retain personal information for as long as is necessary to perform the processing described in this Privacy Policy, in accordance with our retention policies, and with applicable laws and regulatory obligations or until you withdraw your consent (where applicable).

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information, the purposes for which we use personal information and whether we can achieve those purposes through other means, and the applicable legal and regulatory requirements.

Links to and from Other Sites and Services
Our Services contain links to other sites, applications, platforms and services operated by third parties whose privacy policies we don't control and may differ significantly from ours. For instance, clicking or tapping on a sponsorship credit or some third-party logos on the NPR Services will take you to an entirely different site or service that may collect, use and share information in ways that NPR would not. You also may access NPR content and the NPR Services from a third-party site or service that may collect, use and share information in ways that NPR would not. NPR is not responsible for the content or privacy practices of these third-party services and we recommend that you familiarize yourself with the privacy policies of any such sites or services you visit or access.

Job Applicants
When you visit the Careers portion of the website, we collect the information that you provide to us in connection with your application for a job, internship, or fellowship at NPR. This includes but is not limited to business and personal contact information, professional credentials and skills, educational and work history and other information of the type that may be included in a resume. This may also include demographic information that you voluntarily provide. We use this information on the basis of our legitimate business interests to facilitate our recruitment activities and process employment applications, such as by evaluating a job candidate for an employment activity, to monitor recruitment statistics and to respond to surveys. We may also use this information to provide improved administration of the Services and as otherwise necessary (i) to comply with relevant laws such as government reporting or to respond to subpoenas or warrants served on us, (ii) to protect and defend our or others' rights or property, (iii) in connection with a legal investigation, and (iv) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy or our Terms of Use.

Changes to This Privacy Policy
NPR reserves the right to change this Privacy Policy at any time. Any changes will be posted to this page, so please check back periodically. Your use of our Services constitutes consent to the Privacy Policy then in effect. Please read our Terms of Use to understand additional terms and conditions that apply to your use of our Services.

International Data Transfers
Our services are controlled and operated within the United States. Any information we collect may be transferred to, and processed, stored, and accessed by, us, our service providers, and vendors in the United States and in other jurisdictions where we, our service providers, or vendors operate. These jurisdictions may have data privacy laws that may not be as protective as those of your home jurisdiction, and courts and other authorities may, in certain circumstances, be entitled to access information about you subject to such data privacy laws.

When we engage in cross-border data transfers, we will ensure that relevant safeguards are in place to afford adequate protection for personal information and we will comply with applicable data protection laws, in particular by relying on an EU Commission or UK government adequacy decision or on contractual protections for the transfer of personal information. For more information about how we transfer personal information internationally, please contact us as set out in the How to Contact Us section below.

How to Contact Us

Responsible entity. National Public Radio, Inc. is the entity responsible for the processing of personal information under this Privacy Policy (as a controller, where provided under applicable law).

Contact us. If you have any questions or comments about this Privacy Policy, our privacy practices, or if you would like to exercise your rights with respect to your personal information, please contact us, email us at privacy@npr.org, or write to us at:

National Public Radio, Inc.
Attn: Data Protection Officer
1111 North Capitol Street, NE
Washington, DC 20002, USA

Privacy Snapshot

Here is a high-level snapshot of our privacy practices, but please read the entire Privacy Policy for complete information.

Personal information we collect

Data categories (Descriptions are available here)*

Purposes for which we may collect and use the personal
information

Categories of third parties, to which we may disclose the personal information (in addition to our service providers)**

•Name
•Contact Information

•Identifiers

•Service delivery
•Research & development
•Marketing
•Compliance & operations

•Member stations

•Payment Data

•Financial information

•Service delivery
•Compliance & operations

•None

•Transaction information
•Listening and usage data

•Commercial information
•Internet or network information

•Service delivery
•Research & development
•Marketing
•Compliance & operations

•Member stations

•Donation information

•Identifiers
•Financial information

•Service delivery
•Research & development
•Marketing
•Compliance & operations

•Member stations

•Device data
•Geolocation
•Inferences derived from device data and online activity

•Identifiers
•Commercial information
•Internet or network information
•Geolocation data
•Inferences

•Service delivery
•Research & development
•Marketing
•Compliance & operations

•None

•Marketing data
•Device Data
•Inferences derived from device data and online activity

•Identifiers
•Commercial information
•Internet or network information
•Inferences

•Service delivery
•Research & development
•Marketing
•Compliance & operations

•Sponsorship/marketing vendors

•Survey Responses

•Identifiers
•Protected classification characteristics

•Service delivery
•Research & development
•Marketing
•Compliance & operations

•None

•Demographic information

•Identifiers
•Protected classification characteristics

•Research & development

•None

•Travel-related information

•Identifiers

•Service delivery
•Compliance & operations

•None 

*Although NPR is not subject to the California Consumer Privacy Act (CCPA), we are providing these definitions for your convenience.

**Service providers, which only use data on our behalf are not third parties under the CCPA.

To opt out of sharing with sponsorship/marketing vendors or Member stations please see the Privacy Rights and Choices section above.

Please note that we may also disclose your personal information to service providers, for legal requirements, to protect our Services and users, or in connection with business transfers.


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