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Showing content from https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems below:

Reset Firefox preferences to troubleshoot and fix problems

Resetting preferences (tabs, zoom, privacy, network, updates, and where to save file downloads, for example) is one of many procedures that can be helpful in troubleshooting Firefox problems. We'll explain two ways to do this.

• If changes to preference settings are not saved when you restart Firefox, see How to fix preferences that won't save.

The refresh feature restores Firefox to its default state while saving your essential information. This solution will reset preferences but will also remove other customizations, including added extensions and themes. For more information, see Refresh Firefox - reset add-ons and settings.

1. • Click the menu button , click and select .From the menu, select . The Troubleshooting Information tab will open.
   • Under the Application Basics section next to Profile FolderProfile Directory, click Open FolderShow in FinderOpen Directory. A window will open that contains your profile folder.Your profile folder will open.Your profile directory will open.
2. Click the Firefox menu and select .Click the Firefox menu at the top of the screen and select .Click the Firefox menu and select .
3. Locate and delete the file prefs.js (or rename it, for example, to prefs.jsOLD, to keep the old file as a backup). If you find more than one, a prefs.js.moztmp file or a user.js file, delete (or rename) these as well.
4. You can close the profile folder and open Firefox now.

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