The English-language knowledge base alone has over a thousand articles! A hundred of these articles get over a million combined visits a day. We focus our efforts on certain articles, depending on their visibility. This guide will explain how we determine "top" or highly-visible or high-impact articles, or articles that need prioritization.
Top articlesAny article that receives more than 100,000 views is a top article. While you can revise these articles, any significant changes (changes that affect the instructions or layout of an article) must be discussed they are approved.
These discussions can take place in the Article discussion forums, on Bugzilla, Matrix or email. If a discussion takes place in a bug, Matrix room or email, a thread must be posted to the forum to give other contributors more context for these changes.
Smaller articlesThese are articles with less than 100,000 views each. These articles do not have to be prioritized, unless we anticipate that an article will get more visibility, for example, if it will be linked in-product or shared via social media or a web page.
New articlesNew articles can be categorized in various ways.
Just like articles have varying levels of visibility, so do changes.
Big changesBig changes fundamentally change the existing article. They include:
Not all changes affect articles in a big way. Minor changes don’t affect what the article is telling readers. Minor changes include:
For more detailed information about revising articles, check out the Article review and approval guidelines.
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