A screencast is a video or animation of what's displayed on a computer screen. You can add a screencast to a Knowledge Base article to demonstrate the step-by-step instructions that are given.
Before you create a screencastDo not create screencasts that are larger than 640x480. Otherwise, only a portion of the video will be viewable.
On Windows, How-To Geek has a great article on recording your screen, and, of course, there are plenty of videos on YouTube on how to create a screencast.
Tips for creating screencasts:
There are
many morescreen recording products out there. If there is one you would like to recommend, please tell us in the
Contributors forum.
Windows Mac LinuxOnce you've uploaded your video to YouTube, you can add it to a new article (see Create a new Knowledge Base article) or to an existing article (see Edit a Knowledge Base article).
Use the following syntax to add the screencast to the article content:
[[Video:URL]]
ExamplesThunderbird and Gmail article:
[[Video:https://www.youtube.com/watch?v=JXs_YE9QyUQ]]
Private Browsing - Use Firefox without saving history article:
[[Video:https://youtu.be/TZ6stqlsVsI]]
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