Use the Personal Safety app to save and share your emergency info. Your phone can contact emergency services automatically in some countries and with certain carriers.
Prepare for an emergencyImportant: Anyone who picks up your phone can view your lock screen message and emergency information even with your phone locked. You can turn off this setting in the Personal Safety app.
Use the Personal Safety appThe Personal Safety app is available on all Pixel phones. Pixel 4a and later, including Fold, download the app automatically.
What you can doThe Personal Safety app requires Location Services and permissions to be turned on. Location Sharing is only available in certain countries and for some user types. Learn more about Location Sharing.
You can share your real-time location with others from your devices through Location Sharing. When you share your location with someone, that person can view your name, photo, and real-time location across Google products, including Google Maps. Your shared location info could include:
You can add personal emergency info to your phone's lock screen, like your blood type, allergies, and medications.
Tips:
If your phone detects you’ve been in a severe car crash, it can call emergency services automatically, like 911 in the US and share your location.
Important: Your phone must have a SIM for Car Crash Detection to work. Learn how to add a SIM.
To detect a possible severe car crash, Pixel 4a and later phones, including Fold, can use info like your phone’s location, motion sensors, and nearby sounds. Car Crash Detection requires location, physical activity, and microphone permissions to work. If your phone detects a car crash, it can call emergency services for you. This call uses Android’s Emergency Location Service and may transmit info about where you are and what happened. Learn how to manage your Pixel phone’s permissions.
Important:
Your phone may not be able to detect all crashes. High-impact activities could also trigger Car Crash Detection. In some cases, your Pixel phone might not be able to call emergency services. For example, your phone might be connected to a weak mobile network or in an ongoing call.
InteroperabilityCar Crash Detection is interoperable between Pixel Watches and Pixel phones if paired through Bluetooth. When actively paired, both devices will check in with you and you can respond on either device once.
Tip: When your watch isn't connected with its paired phone through Bluetooth and both devices are powered on, Car Crash Detection will run on each device independently.
Where Car Crash Detection is availableOn Pixel 4a and later, including Fold, Car Crash Detection is available:
In the following languages:
For the following countries:
If you’re in an emergency situation, you can use your phone to start emergency actions like calling for help, sharing your location with your emergency contacts, and recording video.
Important:
You can set up Emergency SOS so the emergency actions start automatically, or you can require a confirmation step before the actions start.
You can use this setting to manage certain emergency messages, like disaster warnings, threat notifications, and AMBER alerts.
You can turn alert types on or off, find past alerts, and control sound and vibration.
Important: Car Crash Detection doesn’t work in Airplane mode, or when Battery Saver is on. Car Crash Detection only works in the country of your phone's SIM, not when roaming.
When you have Car Crash Detection turned on, your phone can determine if you were in a severe car crash. Your phone will vibrate, sound an alarm, and ask if you need help, both aloud and on your phone screen.
If you respond within 60 seconds, you can choose to call emergency services or cancel the call.
Call emergency servicesLearn more about emergency calling.
Use Emergency SOS to call for help, alert your contacts, & record videoImportant: Emergency SOS doesn’t work in airplane mode or when Battery Saver is on.
If you’re in an emergency situation, you can use your phone to start emergency actions like calling for help, sharing your location with your emergency contacts, and recording video.
Important: If you turned on Emergency Sharing and video recording, these actions will start while your call is placed to emergency services. Learn more about how to record video in an emergency.
How to manage accidental emergency calls Accidental callsIf you place a call to emergency services by mistake, don't hang up. Tell the emergency operator that the call was accidental and you don't need assistance.
Record video in an emergencyImportant: Video recording is designed for you to record emergency situations and related events to improve your personal safety. In addition to our Privacy Policy, when you use the features of our products to record, upload, and/or share video and audio content, such as recordings of an emergency situation, we may log use of the application, sharing with emergency contacts, and video link views/downloads. Recordings of emergency events may be disturbing to your emergency contacts and may cause those persons distress. Please use the video sharing feature carefully. It is your responsibility to ensure full compliance with the law when using this feature, including any applicable state and federal video recording or wiretapping laws. By using this feature, you acknowledge and accept the aforementioned. Learn more about our Terms & Conditions.
How emergency recording worksWith emergency recording, you can still use your phone to do other tasks like share your location with emergency contacts and get help from local emergency services.
Note: If you open another app that uses your camera, emergency recording will be paused. When emergency recording is paused, your recording will show a gray screen. To go back to your emergency recording, open the Personal Safety app again or tap the notification at the top of your screen.
Emergency recording can record and save video up to 45 minutes. The quality of the video is about 10 MB per minute.
How auto share worksIf you turn on auto share, a link to your video will be automatically shared with all of your emergency contacts after each recording. If you don’t have Emergency Contacts set up, your video will not be shared with anyone. If you decide you don’t want to share the video, you have 15 seconds after recording to cancel sharing. After you finish recording, the time it takes to upload and share your video depends on your internet connection. Any emergency contact you share with can download a copy of your video.
Only one sharing link per video can be active at a given time. Each link created has a 7-day expiration timer that is meant to protect your privacy. You can deactivate a link at any time. To refresh the expiration timer, deactivate the existing link and create a new link. To deactivate a sharing link:
Emergency recording is intended for personal use in emergency situations to keep you safe. Google will automatically disable an active shared link if it’s being shared excessively. Excessive sharing is defined as more than 120 visits to the unique sharing link.
How auto backup worksEmergency recordings are automatically uploaded to the cloud. This helps protect your data if your phone is lost or destroyed during an emergency. Uploading to the cloud requires an internet connection and may cost money if you are on a metered network. Uploaded emergency recordings can be managed any time with internet connection. To manage your videos:
Find emergency infoTo help responders find you quickly, your phone's location can be sent when you dial or text an emergency number, like when you dial 911 in the US or 112 in Europe.
If Android Emergency Location Service (ELS) works in your country or region and on your mobile network, and you haven't turned ELS off, your phone will automatically send its location to first responders through ELS. If ELS is off, your mobile carrier might still send the device's location during an emergency call or text.
Turn Emergency Location Service on or off How Emergency Location Service worksYour phone uses Emergency Location Service (ELS) only when you call or text an emergency number.
If your phone has ELS turned on, ELS may use Google Location Services and other info to determine the most accurate location for your phone during an emergency call. ELS may also send extra info, like the language your device is set up with.
To help them locate and assist you, your phone makes this data available to authorized emergency response services. Emergency response services receive this data directly from your phone, not through Google.
After you complete a call or text during which ELS was active, your phone sends usage, analytics, and diagnostics data to Google via Google Play Services. Google uses this info to analyze how well ELS works and doesn't receive any info that could identify you, including your location.
When you send your location with ELS, the process is different from when you share your location with Google Maps. Learn more about Location Sharing with Google Maps.
You can let your emergency contacts view your location and receive updates about where you are and your battery percentage. You must give the Personal Safety app permission to access your location.
To use Emergency sharing, you must:
Tip: Emergency sharing will automatically end after 24 hours.
Emergency sharing with Car Crash DetectionIf you have Car Crash Detection turned on, you can set your phone to start Emergency Sharing in the event of a crash.
Turn on Emergency sharing with Car Crash Detection
If Car Crash Detection is turned on, it will automatically call emergency services.
Tip: You can ask Google Assistant to start Emergency Sharing by saying, “Hey Google, start Emergency Sharing.”
Use Google Assistant for Safety Check & Emergency SharingWith Google Assistant, you can use your voice to share your location with emergency contacts or schedule a Safety Check. There are some differences from when you use the Personal Safety app:
To start or stop a Safety check, ask Google Assistant:
Tip: Your Safety check can last from 1 minute to 24 hours.
To start or stop Emergency sharing, ask Google Assistant:
If you want your phone to check on you and let your emergency contacts know if anything is wrong, you can schedule a safety check. For example, you can use a safety check when you walk in an unfamiliar area or go to a party. You must give "While in Use" location permissions to the Personal Safety app.
If you turn on notifications for your emergency contacts, they’ll get a text with:
Text limits may apply.
Mark yourself safeWhen it’s time to check in, you’ll get an alert for 60 seconds before Emergency sharing begins. If you mark yourself safe, the Emergency sharing will be canceled. You can stop Safety check at any time through the notification. If you don’t choose one of the options within 60 seconds, Emergency sharing will begin.
If your phone turns off or loses signal, Safety check will remain active. The check will start Emergency sharing with your last known location at the scheduled check-in time.
How emergency contacts are notifiedWhen Emergency sharing starts, Google will send your emergency contacts a text including:
You can stop Emergency sharing and Safety check manually, or mark yourself safe. When they stop, Google sends another text to your contacts to let them know your Safety check has ended.
Text limits may apply.
Get crisis alertsWhen you opt in to Crisis alerts, you’ll be notified in the Personal Safety app about public emergencies or local crises, like natural disasters. Crisis alert notifications include a link to the Personal Safety app’s homepage, where you can find extra information about the event.
Crisis alerts are available in all countries and languages. If your phone is set to a language different from the local language, the alert may show up in your current location's official language instead of your set language.
How Google sends crisis alertsGoogle manages crisis information from official local sources. If a crisis is posted that affects your location, the Personal Safety app will notify you. Google posts crisis alerts based on various factors, like internet connectivity in the affected area, official info from governments and other authorities, and the impact on the ground. Alerts are typically available in the primary languages of the affected area and English. Learn more about crisis alerts.
Use Fast Emergency Dialer to contact emergency servicesYou can quickly dial emergency services while on your phone, even when it’s locked.
Set up an emergency dialerChoose connection options with emergency services in the Personal Safety app :
Pixel phones are set to use FED automatically where it’s available. Learn about FED availability.
Fast Emergency Dialer featuresWith the power button (Android 11 and earlier and Android 12 on Pixel 5 and earlier):
With the power and volume buttons (default on Android 12 and Pixel 6 and later):
Tip: Learn how to check your Android version.
Fast Emergency Dialer availabilityImportant: FED isn’t available in all regions or areas. Your carrier and other circumstances can limit FED and its availability, even in covered areas.
When FED isn’t available: Your phone automatically uses TED, which displays a dialpad you can use to dial emergency numbers. When FED isn't available, your emergency dialer settings don’t change.
Get help & share your location with contacts via satelliteIf you’re in an emergency situation without Wi-Fi or mobile network, you can connect with emergency services through satellite.
Get help in an emergency with Satellite SOS on Google Pixel
Who can use Satellite SOSTo contact emergency services when you don’t have a network coverage on your Pixel phone:
Tip: You'll need Google Messages as your default messaging app to avail the service. If you change your default messaging app, you'll get a notification that Satellite SOS will no longer be available.
Make assisted emergency callsWhen you dial an emergency number on a Pixel phone (like 911 in the US), you'll find an "Emergency Number" screen with info and features to help during the emergency.
You can read your location from your screen to the emergency operator. Depending what your phone can detect, you could find:
Important: This feature is available in only Australia, Canada, Denmark, France, Ireland, Italy, Japan, Netherlands, Norway, Puerto Rico, Singapore, Spain, Sweden, Taiwan, UK, and the US.
To alert an emergency operator without speaking, tap either Medical, Fire, or Police.
Your phone will stay silent. But the emergency operator will hear:
Learn how to put emergency info on your lock screen.
Find out about earthquakes in your areaYour phone can detect earthquakes in your area. To learn more about nearby earthquakes, open Google Search and search for "earthquake in [your city or region]
."
To stop your phone from contributing to earthquake detection, turn off Google Location Accuracy.
Get alerts for nearby earthquakes California, Oregon & WashingtonYour phone can use your approximate location to send you alerts about nearby earthquakes of magnitude 4.5 and above. These earthquake alerts are based on data from ShakeAlert.
Greece & New ZealandYour phone can use your approximate location to send you alerts about nearby earthquakes of magnitude 4.5 and above. These earthquake alerts are based on the Android Earthquake Alerts System.
Turn earthquake alerts on or offImportant: To get alerts, you must have Wi-Fi or data turned on.
Earthquake alerts are on by default. You might not get alerts for all earthquakes in your area, and you will only receive alerts in supported countries. Occasionally, you may get an alert but not feel an earthquake in your location.
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