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How to factory reset your Google Pixel phone

How to factory reset your Google Pixel phone

To remove all data from your phone, you can reset your phone to factory settings. Factory resets are also called “formatting” or “hard resets.”

Get ready to factory reset your Google Pixel phone

Important: A factory reset erases all your data from your phone.

If you want to reset your phone to fix an issue, we recommend that you first try other solutions. Learn how to troubleshoot your issue.

Know Google Account username & password

To restore your data after you reset your phone, you must enter security info. When you enter the info, it shows that you or someone you trust did the reset.

Required security info includes:

Tip: If you recently reset your Google Account password, wait 24 hours before you perform a factory reset.

Back up your data to your Google Account

A factory data reset erases all your data from the phone. While data stored in your Google Account can be restored, your apps and their data are uninstalled.

To prepare to restore your data, check that it's in your Google Account. Learn how to:

Charge & connect

A factory reset can take up to an hour.

  1. Charge your phone to at least 70%. Learn how to charge your phone.
  2. Connect your phone to Wi-Fi or your mobile network. When the factory reset completes, you must be connected to sign in to your Google Account.
Remotely with Find My Device Important

: To reset your phone remotely, your phone must be connected to the internet and Find My Device must be turned on. Turn on

Find My Device

.

With your phone’s buttons (advanced)

Important: For trade-ins, use the factory reset option available in the Settings app.

If you can’t reset from Settings or you can’t use your screen, try a reset with your phone’s buttons.

  1. If your phone is on, turn it off. Learn how to turn off your Pixel phone.
  2. Press and hold the Volume Up button and Power button at the same time for 10-15 seconds.
  3. Use the volume buttons to change the menu options until "Recovery Mode" is displayed on screen. To select, press the Power button once.
  4. On your screen, “No command” is displayed. Press and hold the Power button. While you hold Power, press the Volume Up button and let go of both buttons quickly.
  5. Android Recovery options should be displayed. With the volume buttons, scroll to "Wipe data/factory reset" and press the Power button.
  6. With the volume buttons, scroll to "Factory data reset" and press the Power button.
  7. Factory reset should start. At the bottom of your screen, when the reset is finished, "Data wipe complete" is displayed.
  8. With the volume buttons, scroll to "Reboot system now" and press the Power button.
  9. To set up your Pixel, after the phone completes the OS install, tap Start.
  10. Follow the on-screen instructions to set up your phone and restore your backed-up data. Learn how to back up or restore data.
Use the Update & Software Repair tool (Pixel 4a & later, including Fold)

We recommend you use this tool because of these benefits:

Important: Before you use the Update and Software Repair tool, you must have a computer and a USB cord that can connect to your phone.

Factory reset your Google Pixel phoneFrom your phone’s Settings app (all Pixel phones)

Important: For trade-ins, use the factory reset option available in the Settings app.

Other issues with Pixel phone reset

Important: If you remove your Google Account, your backup will be deleted.

If you can't factory reset your device and want to remove your Google Account from the device, follow these steps:

  1. Go to myaccount.google.com.
  2. On the left, tap Security Your devices.
  3. On the device, tap More Sign out.

For possible solutions to other issues with your phone’s camera, you can post questions on the Google Pixel Help Community or the Pixel Tablet Help Community.

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