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Connect to mobile networks on a Pixel phone

You can adjust how your phone uses data by changing your mobile network settings.

Depending on your carrier and service plan, your phone may connect automatically to your carrier’s fastest available data network. Or you may need to add a SIM or pick settings for a specific carrier.

Pixel 4a (5G) and later phones work with 5G service.

Important: Some of these steps work only on Android 11 and up. Learn how to check your Android version.

1. Open your phone's Settings app.
2. Tap Network & internet  SIMs.
3. Tap a setting.

Tip: To reset all your network settings, in your phone’s Settings app, tap System Reset options Reset Mobile Network Settings.

The following options vary by phone and Android version:

• Mobile data: Turn mobile data on or off.
• Roaming: Let your phone send data over other carriers' networks when you leave an area covered by your carrier’s networks.
• App data usage: Learn how to check app usage of your mobile data.
• Data warning & limit: Learn how to reduce mobile data use.
• Preferred network type: Pick your preferred network type from options, like 5G and LTE. Learn more about 5G on Pixel phones.
• Network: Pick your network operator from available networks.
• Access point names: Help your carrier find the right IP address for your phone and connect your phone securely.

Calls: If you’re on a call, you can’t get a call through the other SIM at the same time. Calls to the other SIM will go to voicemail.

Data: Most data goes through the default SIM for that use type. Exception: During a phone call, all data goes through the SIM making the call.

To use data during calls on a SIM not normally used for data:

1. Open your Settings app.
2. Tap Network & internet  SIMs.
3. Turn on Data during calls.

Connection speed and strength can vary. Factors include your network type, its traffic, and your distance from its antennas.

If you’re in your network’s coverage area, but your connection is bad or you can’t connect, try these steps:

1. If you have an error message about your SIM, contact your carrier.
   • If you use 2 SIMs, a SIM error message could say, “Voice unavailable” or “Voice interruptions.” Learn more about dual SIMs.
2. Make sure Airplane Mode is off.
   1. Open your phone’s Settings app.
   2. Tap Network & Internet.
   3. Turn off Airplane mode .
3. Reset your network settings.
   1. Open your phone’s Settings app.
   2. Tap System Reset options.
   3. Tap Reset Mobile Network Settings.
4. Check for system updates. Learn how to check for updates.

Confirm that you have the right kind of SIM for your phone and carrier.

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A 5G icon in your status bar shows when your phone is within an area where 5G service is available. It doesn’t mean that your phone is getting 5G service at that time.

Try these steps:

• Turn off Battery Saver. Battery Saver turns off 5G. Learn more about Battery Saver.
• Some carrier networks offer 5G service in smaller areas than their other services. Check with your carrier for its 5G coverage area.
• Different carrier networks can offer different types of 5G. Speeds vary. Check with your carrier for its 5G type and speed.
• Signal obstructions, like buildings, walls, and some phone cases can interfere with mobile service, including 5G. Try to avoid or remove obstructions.
• When 5G service isn’t available, Pixel phones with 5G fall back to 4G and lower networks. Find your phone’s configuration and capabilities in our tech specs.

Learn more about 5G network types and compatibility.

• For Pixel 6a, 7, and 7 Pro customers using TDC (Denmark) and ICE (Norway) networks
  • To connect your phone to the 5G network, you’ll need the latest system update.
  • To install the update:
• For Pixel customers using OneCall and MyCall (Norway) networks
  • 5G services may not be available on all carrier networks and varies by country.
  • 5G service, speed, and performance may depend on operator network capabilities and signal strength. Actual results may vary. Some features are not available in all areas. Data rates may apply. Learn more about 5G on Pixel phones.

• Wi-Fi calling features vary by country and may not be available on all carrier networks. Call quality and performance depend on many factors. These factors include Wi-Fi network capabilities and signal strength.

• Understand 5G network compatibility & roaming
• Use dual SIMs
• Use less mobile data with data saver mode
• Reduce & manage mobile data usage
• Control airplane mode & other network settings

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