Face Match works alongside Voice Match to provide a proactive experience that's tailored to each user. When Nest Hub Max recognizes your face, it can proactively show you your personalized content, like upcoming calendar events. When you approach Nest Hub Max for the first time each day, you can also choose to view things like the weather, suggestions of music to listen to, and top news headlines of the day.
Important: Face Match is not a security feature. It's used to make your experience with your Nest Hub Max more enjoyable, convenient and specific to you. Your device may not be able to tell the difference between you and, for example, a photograph of your face. If another member of your household looks very similar to you, the device may identify them as you.
Set up Face Match Note:You need to set up Voice Match in order to use Face Match. If you haven't set up either one,
start Voice Match setupfor your Nest Hub Max. When you finish with Voice Match, the Google Home app will take you to Face Match setup.
If you've already set up Voice Match on a Face Match capable display, follow these steps:
Note:
Face Match works best when the camera built into your Nest Hub Max has a clear view of your face. The best way to do this is to minimize backlighting, and make sure your face is properly lit. If the lighting behind you is too bright, it can wash out the camera or cast a dark shadow on your face. This is especially true if the light shines directly into the camera. If there's too much backlighting or not enough light on your face, your facial features may not be detected.
Additional Face Match setup tipsNote:
Voice Match needs to be turned on to use Face Match. Voice Match allows Google Assistant to recognize you when you ask questions. Face Match further enhances your experience by allowing Google Assistant to proactively identify you and show you personal and helpful content without you having to ask first.
For example, with Voice Match, you can ask about your upcoming calendar events. Face Match may proactively show them to you when you walk by the display.
Face Match requires Voice Match to provide the best possible experience. For example, if 2 enrolled Face Match users stand in front of the Nest Hub Max and one of them asks the Assistant a question, it's Voice Match that identifies which of the 2 users was speaking. By knowing which user issued the request, Google Assistant knows which of the 2 users' personalized content should be displayed on the device.
Important: Voice Match needs to be enabled in order for Face Match to work. When you turn off Voice Match for your Nest Hub Max, it will also permanently turn off Face Match for the same device. Google Assistant will no longer be able to recognize your voice or give you personal results on that device, although you can turn on personal results again. When you turn off Voice Match for the home with your Nest Hub Max, it will also permanently turn off Face Match for your Nest Hub Max. To access or remove the audio clips or photos you took during Voice Match and Face Match setup, go to g.co/assistant/match.
To understand how your data is handled when you use Face Match on your Nest Hub Max, refer to the Privacy Help Center FAQs page for our connected home devices and services. Also, learn about our commitment to privacy in the home.
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