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About explanations - Google Ads Help

Explanations give you insights into large changes in your Google Ads account performance. When you discover a significant fluctuation in performance for a compatible campaign or ad group, explanations help you quickly find out why it happened.

Additionally, Google Ads sometimes gives recommendations that appear alongside explanations. While explanations tell you why your ad performance fluctuated, recommendations help you improve your ad performance moving forward.

Explanations are currently available for the following campaign types:

• Search campaigns
• App campaigns
• Performance max campaigns
• Demand Gen campaigns
• Display campaigns
• Video campaigns

• Save time: Discover why your account performance changed with just a few clicks.
• All in one place: You no longer have to cross-reference reports, checklists, or other tools. Simply compare 2 date ranges and explanations for significant performance changes will be provided, if available.
• Diagnose issues: Get a more accurate and comprehensive view to help you diagnose possible reasons for changes in your campaign or ad group's performance.
• Get recommendations: Get recommendations to improve your ad performance. Recommendations are based on your campaign’s performance as reflected in explanations, including relevant metrics, the direction and size of your performance fluctuation, and specific causes.

Explanations can help you learn more about how the following factors might have affected your campaign or ad group performance.

• Note: Some of these explanations are not applicable to all campaign types.

• Bid changes: How changes to your bids may have affected where and how often your ads showed.
• Bid strategy target changes: How changes to ad group, campaign or portfolio level target may have affected your performance.
• Bid strategy target optimization: How automated performance optimization against your set bid target caused shifts in daily spend and other metrics.
• Bid limit changes: How setting or changing bid limits affect automatic optimization of your bids. Bid limits can prevent Google Ads from adjusting your bids to the amount that best meets your target.
• Bid strategy changes: How strategy type or portfolio changes may affect performance. Each type of automated bid strategy is designed to help you achieve a specific goal for your business.
• Bid Modifier changes: How changes to your device bid modifier, location bid modifier, demographic bid modifier, and audience bid modifier may have affected performance.

• Budget changes: How changes to your budget may have affected how many clicks and impressions your ads received.
• Budget optimization: How automated performance optimization against your set budget caused shifts in daily spend and other metrics.
• Shared budget allocation: How spreading your budget across multiple entities (for example, ad groups) may have affected the performance of other entities.

• Conversion settings: How changes to your conversion settings could have affected performance, including changes to conversion window, conversion count, attribution model, and other settings.
• Conversion delay: How recent conversions that haven't been reported yet can cause a drop in conversions.
• Fluctuations in number of conversions received: How changes in the number of conversions received can affect performance, and whether these changes were driven by a drop in conversion tag fires, impressions, clicks, CVR, or CTR.

• Conversion value settings: How changes to your conversion value settings could have affected performance, including changes to default values, transaction specific values, dynamic values, and other value settings.
• Conversion value delay: How recent conversions that haven't been reported yet can cause a drop in conversion value.
• Fluctuations in conversion values received: How changes in the conversion values received can affect performance, and whether these changes were driven by a drop in clicks, CVR, CTR, conversion volume, or percentage of conversions with associated values.

• Rejection rate change: Calculates the increase or decrease in rejection rate per category for the time period of the explanation card. An increase in the percent change of a rejection category means that your campaigns might be performing at a suboptimal level. The goal of the explanation is to reduce the percent of rejections you’re seeing for your campaign.
• Rejection category definition and guidance: Outlines the rejection categories that affected your campaigns along with a corresponding definition and guidance on how to minimize them. Up to 5 rejection categories will be covered on the explanation card, namely low target cost, limited reach, budget constrained, overlapping campaigns, and asset quality. The rejection categories displayed on the explanation card are sorted in descending order based on the percent change in the rejection rate for the time period of the explanation card.
• Rejection category recommendation: Offers a specific recommendation to reduce the occurrence of the rejection category with the highest percent change.

• Asset changes: How adding or removing the assets used in your App campaign or Performance Max campaign affect your performance.
• Asset performance changes: How shifts in individual asset group performance affect the overall performance of your Performance Max campaign.
• Eligibility: How different factors affect how often your ads are eligible for traffic (for example, budget exhaustion; pausing an ad group, asset group or campaign; or disapproved ads, ad groups, assets or asset groups).

• Campaign still learning (new): Highlights when a new campaign may see some expected fluctuation while still in its learning period.
• Optimization goals: How changing your optimization goals in your app campaigns, such as changing installs to in-app actions, may affect performance.
• Targeting changes: How changes to location targeting, keywords targeting, keyword status, and adding or removing an audience may affect performance.
• Auction competition and search interest: How changes in search volume on Search and Shopping inventory may affect performance.
• Change history: How changes to your account may have affected your account’s performance.
• Day of week effects: How user behavior during specific days of the week may contribute to observed changes in performance.

You won’t have explanations if your date range contains today’s date because there may be more data for the day.

By default, you’ll get explanations that compare the date range you selected with the previous period of the same length:

1. Go to your campaign or ad groups page.
2. Hover over values in your data table that are colored in blue with a dotted line.
3. You’ll view how this value has changed since the last period.

   For example, if you selected the last 7 days as your date range, you’ll get explanations of how your performance changed from the week before.

4. You can also hover over the performance graph on your main campaign page. Significant changes in your performance in the selected time frame will have explanations available.
5. Click View explanations to view what caused the change.

You can find the root causes of meaningful changes by viewing explanations in your bid strategy report.

1. Go to the Campaigns page on the left page menu.
2. Click the link in your selected campaign’s “Bid strategy type” column.
3. Hover over the value that you’d like to view explanations for.
   • Target CPA: You can view explanations for the Cost, Conversions, and Actual CPA values.
   • Maximize conversions: You can view explanations for the Cost and Conversions values.
   • Target ROAS: You can view explanations for the Cost, Conversion value, and ROAS values.
   • Maximum conversion value: You can view explanations for the Cost and Conversions values.
   • Target impression share: You can view explanations for the Cost and Search top IS values.
   • Maximize clicks: You can view explanations for the Cost and Clicks values.
   • Conversion-based bid strategies: You can view explanations for the Conversion Delay value.
4. You can also hover over the performance graph in your bid strategy report. Significant changes in your performance in the selected time frame will have explanations available.
5. Click View explanations to view what caused the change.

You can identify the causes of significant changes in your ad performance by viewing explanations when available in charts found on the campaigns, ad groups, or change history tabs.

1. Go to either the campaigns, ad groups, or change history tabs on the left page menu.
2. Hover over the performance graph. Significant changes in your performance in the selected time frame will have explanations available.
3. Click View explanations on chart annotations when available to view what caused the change.

To compare 2 custom ranges, choose the 2 time periods you want to compare in the date range selection:

1. In the upper right corner of your screen, click the down arrow next to the date range.
2. Click the toggle next to "Compare", and then select Previous period below it.
3. Select a time period. Make sure both periods are of equal length and contiguous, or explanations won’t show.
4. Click Apply.

You’ll find a percentage change added below the numbers in your performance metrics columns.

Significant changes will be highlighted in blue and have an explanation.

Explanations are designed to showcase significant changes to the performance metrics that your campaign is optimizing towards. However, you may find that explanations aren't always available. Here are a few common reasons for the unavailability of explanations:

• The performance metric isn't aligned to your campaign goals.
• The change to your performance metric isn't significant enough to trigger an explanation.
• The date range includes today or goes further back than the last 90 days.

Explanations are currently only available for some campaign types and bid strategies as given below:

Manual CPC and enhanced CPC

• Evaluating ad performance on the Search Network
• About average daily budgets

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