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Showing content from https://support.google.com/cloudidentity/answer/7295541 below:

Your Cloud Identity free edition user cap

Your Cloud Identity free edition user cap is the total number of free Cloud Identity users you can add. When you sign up for a free Cloud Identity account, your user cap increases by 50. Therefore, you can add up to 50 more Cloud Identity users. If you purchase additional licenses for paid Google Cloud services, such as Google Workspace, your user cap automatically increases. If you reach your user cap, you'll get an error message when you try to add users.

How many more users can I add?

You must be signed in as a super administrator for this task.

To see the remaining number of free Cloud Identity users you can create:

Sign in
with a
super administrator
account to the Google Admin console.

If you aren’t using a super administrator account, you can’t complete these steps.
Under Subscriptions, go to Cloud Identity to see the number of remaining users.

Request an increase to your user cap

You must be signed in as a super administrator for this task.

You submit a form to request an increase to your free Cloud Identity user cap. After you submit the form, Google reviews it and decides whether to increase your cap.

Sign in
with a
super administrator
account to the Google Admin console.

If you aren’t using a super administrator account, you can’t complete these steps.
Go to and fill out this form.
If you can’t access the form, make sure you’re signed out of all personal and managed Google Accounts except your super administrator account.