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Manage your service areas for service-area & hybrid businesses

When you list your service area, it lets customers know the geographic area where you can provide your products and services.

Important: If you don't serve customers at your business address, do not enter an address under the "Info" tab in Business Profile Manager. Leave the "business location" field blank.

To use a service area, your business must be one of the following business types:

• Service-area business: A business that visits or delivers to customers directly but doesn’t serve customers at their business address.
  • For example, businesses like cleaning services or plumbers.
  • Service-area businesses can only create one profile for the metropolitan area that they serve.
  • Businesses associated with products or services that require the customer to be a certain minimum age, like alcohol, cannabis, or weapons, aren’t permitted as service-area businesses without a storefront.
• Hybrid business: A business that serves customers at their business address but also directly visits or delivers to customers. If your business doesn’t have permanent on-site signage, it's not eligible as a storefront and should be listed as a service-area business.
  • For example, a dine-in restaurant that also delivers food.
  • Hybrid businesses can show their storefront address, set their hours for when they're staffed at that address, and designate a service area.

You can’t set your service-area as a distance around your business. If you previously set up your service area in this way, you can’t edit it. Instead, you must specify your service -area by city, postal code, or another type of area.

Keep in mind:

• You can have up to 20 service areas.
• The boundaries of your overall area should not extend farther than about 2 hours of driving time from where your business is based.

If you change your business type from a storefront to a service-area business or hybrid business, keep in mind:

• If you do serve customers at your business address and also have a service area: Enter both your address and service area.
• If you don't serve customers at your business address: Clear the address field and only enter your service area.

1. Go to your Business Profile.
2. To manage your service area:
3. Under “Location and areas,” next to “Service area,” select the pencil icon .
4. Select suggested service areas or enter a service area.
   • You can set up to 20 service areas based on the cities, postal codes, or other areas you serve.
5. Select Save.

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