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Showing content from https://support.google.com/business/answer/4566671 below:

Request ownership of a Business Profile

If a Business Profile on Google has been verified and you're authorized to manage the profile, you can request ownership from the current profile owner. Learn more about guidelines for representing your business on Google.

If you search for your Business Profile and can’t find the "Claim this business" or "Own this business" link, you’re likely an owner of the profile.

Business ownership can be confirmed with these methods:

• You have the “You manage this Business Profile” badge.
• On Search, the business appears when you search my business.
• On Maps, you have the “Manage your Business Profile” badge.

Learn how to find your profile.

If you’re not an owner of a Business Profile, you can request ownership from the current profile owner.

To request ownership of a storefront or hybrid business from the current Business Profile owner:

1. To find the Business Profile you want to request ownership of, use one of the following methods:
   • Go to business.google.com/add.
     1. Enter the name and address of the business.
     2. Choose from the search results.
   • Find and claim your business on Google.
2. Click Request Access.
   • You'll get a message that says “Someone else may manage this Business Profile.”
     • If you're authorized to manage the profile, you can request ownership from the current profile owner.
   • Fill out the form.
3. Click Submit.

Tip: Once you submit the request, the current profile receives an email that asks them to contact you and you’ll get a confirmation email.

A service-area business visits or delivers to customers directly but doesn’t serve customers at their business address. To request ownership of a service-area business from the current Business Profile owner, contact us.

Tip: In the contact form, under "Choose the best description of this issue," select Transfer ownership of listing.

If you have a bulk-verified account, you can follow the storefront business instructions above or request ownership of an existing Business Profile:

1. Upload the profile info through spreadsheet. Learn how to Import your bulk upload spreadsheet.
2. In Business Profile, open the uploaded profile.
   • You'll get an "Owner conflict" dialog that indicates the profile is a duplicate.
3. Click Request access.

Tip: The current profile owner will get an email that asks them to contact you and you’ll get a confirmation email.

After you request ownership, the current profile owner has 3 days to respond. To check the status of your request, sign in to Business Profile or click the link in your confirmation email.

• If your request is approved: You'll be notified by email and can manage the Business Profile.
• If your request is denied: You'll be notified by email, and you can suggest an edit to the profile. Also, you can appeal the denied request.
• If you don’t hear back: If you don’t get a response after 3 days, you have the option to claim the profile yourself. To claim a Business Profile:
  1. Open the original confirmation email you received about your ownership request.
  2. Find your request.
  3. Follow the instructions on-screen to verify.
     • Alternatively, sign in to Business Profile, and look for a “Claim” or “Verify” button on your dashboard.

Tip: The option to claim a profile isn’t always available.

The new owner or manager of a Business Profile must wait for 7 days before they can manage all the features. During this 7-day period, they’ll get an error if they:

• Delete or undelete a profile.
• Remove other owners or managers from a profile.
• Transfer primary ownership to themselves or another user.

If the new owner or manager deletes their account within the first 7 days, they’re removed from the profile. If they change their mind, they must be added again.

Tip: If an existing owner or manager tries to transfer primary ownership of the profile in their first 7 days, they get an error.

• Report a violation of Business Profile third-party policies
• How to add or claim your Business Profile on Google

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