If you get an “Auth check failure on device(s)” error when you try to add a shared Google Assistant-enabled device, you’re not a member of the home that the device is linked to in the Google Home app.
Join the home linked to the deviceImportant: You can’t use the steps below to join a home with your Google Workspace account Learn how to use a Google Workspace account on a device.
Step 1: Ask a member of the home to invite youTo join a home, ask a member of the home in the Google Home app to invite you.
To link a child’s account that’s managed in Family Link to a device, the parent in the child’s Google Family Group who’s trying to link their child’s account must join the home.
Step 2: (For Home members) Invite a member to your homeImportant:
As a home member, you can invite people to your home. A home can have up to 6 members.
The person you invite should receive an email with instructions.
Learn more about how to share a home and devices in the Google Home app.
Step 3: Accept the home member invitationLearn more about how to share a home and devices in the Google Home app.
Step 4: For a child’s account managed with Family Link onlyTo add a child’s account that’s managed in Family Link to a speaker or Smart Display, you must meet both of these requirements:
If you’re the parent in a Google Family Group and you want to link your child’s account that’s managed in Family Link to a speaker or Smart Display, you can do that after you’ve joined the home. Learn how to add your child’s account to a device.
Need more help? Try these next steps:Post to the help community Get answers from community members
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