You can use the Personal Safety app to save and share your emergency info. Your phone can also contact emergency services automatically in some countries and regions and with certain carriers.
Prepare for an emergencyImportant: Anyone who picks up your phone can find your lock screen message and emergency information even if your phone is locked. You can turn this setting off in the Safety app .
Use the Personal Safety appThe Personal Safety app is available on some Android devices. The app will show as the Personal Safety app in Play Store and in settings. But in your list of apps, it only shows as the Safety app .
Tip: To remove the Safety app from your list of apps, you can disable it. Learn how to disable apps that came with your Android phone.
What you can doSome Personal Safety app features require Location Services and permissions to be turned on, such as emergency sharing, car crash detection and crisis alerts. For some user types, location sharing is available in certain countries and regions only. Learn more about location sharing.
You can share your real-time location with others from your devices with location sharing. When you share your location with someone, that person can find your name, photo, and real-time location across Google products, including Google Maps. Your shared location information could include:
You can add personal emergency info to your phone's lock screen, like your blood type, allergies, and medications.
Tips:
If you're in an emergency situation, you can use your phone to trigger emergency actions like calling for help, sharing your location with your emergency contacts, and recording video.
Important:
You can set up Emergency SOS so the emergency actions start automatically, or you can require a confirmation step before the actions start.
Important: You can use emergency broadcast notifications to manage certain emergency messages, like disaster warnings, threat notifications, and AMBER alerts.
You can turn alert types on or off, find past alerts, and control sound and vibration.
You can change the monthly test setting in "Developer options." Other settings on your phone could change when you turn "Developer options" on.
Learn more about Developer options.
To turn "Developer options" off, in your phone's Settings app, tap
System Developer options.
Get help during an emergency Use Emergency SOS to call for help, alert your contacts & record videosImportant: You won't be able to share your real-time location with your emergency contacts unless you have a Wi-Fi or mobile network internet connection.
If you're in an emergency situation, you can use your phone to start emergency actions like calling for help, sharing your location with your emergency contacts, and recording video.
Important: If you turned on Emergency Sharing and video recording, these actions will start while your call is placed to emergency services. Learn more about recording video in an emergency.
Record video during an emergency How Emergency recording worksYou can still use your phone to do other tasks like to share your location with emergency contacts and get help from local emergency services while Emergency recording is ongoing.
Important:
If you open another app that uses your camera, Emergency recording will be paused. When Emergency recording is paused, your recording shows a gray screen. To go back to your Emergency recording, open the Safety app again or tap the notification at the top of your screen.
Emergency recording can record and save video up to 45 minutes. The quality of the video is about 10 MB per minute.
How auto share worksIf you turn auto share on, a link to your video is automatically shared with all of your emergency contacts after each recording. If you don't have emergency contacts set up, your video won't be shared with anyone. If you decide you don't want to share the video, you have 15 seconds after recording to cancel sharing.
Sharing is dependent on your internet connection and there might be a gap between when your recording is finished and when video is uploaded and shared. Any emergency contact you share your video to can download a copy of it.
There can only be one sharing link active per video at a given time. Each link created has a 7-day expiration timer that is meant to protect your privacy. You can deactivate a link at any time. To refresh the expiration timer, deactivate the existing link and create a new link.
To deactivate a sharing link:
Tip: To refresh your sharing link, tap Get link to share.
Emergency recording is intended for personal use in emergency situations to keep you safe. Google will automatically disable an active shared link if it's being shared excessively.
How auto backup worksEmergency recordings are automatically uploaded to the cloud to help prevent data loss if your phone is lost or destroyed during an emergency situation. Uploading to the cloud requires an internet connection and may cost money if you're on limited data access. Uploaded emergency recordings can be managed any time with an internet connection.
To manage your videos:
If you delete a file, it's permanently deleted from your Google Account and this action can't be undone.
Accidental callsIf you place a call to emergency services by mistake, do not hang up. Tell the emergency operator that the call was accidental and that you do not need assistance.
Find emergency infoTo help responders find you quickly, your phone's location can be sent when you dial or text an emergency number, like when you dial 911 in the US or 112 in Europe.
If Android Emergency Location Service (ELS) works in your country or region and on your mobile network, and you haven't turned ELS off, your phone will automatically send its location to first responders through ELS. If ELS is off, your mobile carrier might still send the device's location during an emergency call or text.
Turn emergency location service on or off How Emergency Location Service worksYour phone uses Emergency Location Service (ELS) only when you call or text an emergency number.
If your phone has ELS turned on, ELS may use Google Location Services and other info to determine the most accurate location for your phone during an emergency call. ELS may also send extra info, like the language your device is set up with.
To help them locate and assist you, your phone makes this data available to authorized emergency response services. Emergency response services receive this data directly from your phone, not through Google.
After you complete a call or text during which ELS was active, your phone sends usage, analytics, and diagnostics data to Google via Google Play Services. Google uses this info to analyze how well ELS works and doesn't receive any info that could identify you, including your location.
When you send your location with ELS, the process is different from when you share your location with Google Maps. Learn more about Location Sharing with Google Maps.
You can let your emergency contacts find your location and receive updates about where you are and your battery percentage. You must give the Personal Safety app permission to access your location.
To use emergency sharing, you'll need:
Tip: If location sharing is unavailable in your country or region, a message will appear in the Safety app.
Stop emergency sharingTip: Emergency sharing will automatically end after 24 hours.
Managed Emergency Sharing settingsTip: When Multi-device location sharing is turned on for a device, we will use the device’s location as a backup in the case you start an Emergency Share on another device, but that other device can no longer share its location.
Schedule a safety checkIf you want your phone to check on you and let your emergency contacts know if anything is wrong, you can schedule a safety check. For example, you can use a safety check when you walk in an unfamiliar area or go to a party. You must grant "While in Use" location permissions to the Safety app.
Tip: If you turn notifications on for your emergency contacts, they're notified when a safety check is scheduled and has ended.
Mark yourself safeWhen it's time to check for your safety, you'll get an alert for 60 seconds before emergency sharing begins. If you mark yourself safe, the emergency share will be canceled. You can stop the safety check at any time through the notification. If you don't choose one of the options in 60 seconds, emergency sharing will begin.
If your phone turns off or loses signal, the safety check will remain active and will start an emergency share with your last known location at the scheduled check-in time.
How emergency contacts are notifiedWhen a safety check starts, if you turn notifications on for your emergency contacts, they get a text with your name, the duration of your safety check, and a reason, if you provided one.
Later, if you start an emergency share manually or can't mark yourself as OK when your phone checks in, Google shares a link to find your real-time location and remaining battery percentage in Google Maps.
Emergency sharing and safety checks stop when you stop it or mark yourself safe. When they stop, Google sends another text to your contacts to let them know it ended.
Use the Personal Safety app to send info to emergency services.
On your phone:
When you opt in to crisis alerts, you are notified in the Safety app about public emergencies or local crises, like natural disasters. Crisis alert notifications include a link to the Safety app's homepage where you can find extra information about the event.
Crisis alerts are available in all countries and regions and all languages. If your phone is set to a different language other than the local language, the alert may show up in the official language of your current location instead of your set language.
Turn crisis alerts on or offGoogle manages crisis information from official local sources. If a crisis is posted that affects your location, the Safety app notifies you. Google posts crisis alerts based on various factors, like internet connectivity in the affected area, the availability of official content from governments and other authoritative organizations, and the impact on the ground.
Find out about earthquakes in your areaYour phone can detect earthquakes in your area. To learn more about nearby earthquakes, open Google search and search for "earthquake in [your city or region]."
To stop your phone from contributing to earthquake detection, turn off your phone's Google Location Accuracy.
Get alerts for nearby earthquakesYour Android phone sends you alerts about nearby earthquakes of magnitude 4.5 and above using your approximate location. Coarse locations from Android devices are used to determine which devices will receive an earthquake alert. This information does not and is not used to identify or locate a specific user. Earthquake alerts can be turned off at any time in
Safety & emergency Earthquake Alerts. Earthquakes are detected by ShakeAlert and by Android.
Important:
These earthquake alerts are based on data from
ShakeAlert, and are currently active in the following US states: California, Oregon, and Washington.
Android Earthquake Alerts SystemWhere event impacts cross state borders:
Earthquake alerts are on by default. You might not get alerts for all earthquakes in your area, and you will only receive alerts in supported countries. Occasionally, you may get an alert but not feel an earthquake in your location.
Wireless Emergency Alerts & Emergency Alert SystemWireless Emergency Alerts and Emergency Alert System alerts always show up on top of any other screen.
For example, on Android, if a state issues a severe storm alert as Wireless Emergency Alerts or Emergency Alert System, it’ll show on top of all other alerts, including Earthquake.
Here’s the order of display priority for these alerts:
Important: To get alerts, you must have Wi-Fi or data turned on.
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