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Set up a recovery phone number or email address - Computer

Set up a recovery phone number or email address

To make sure you can get back into your Google Account if you ever can’t sign in, add recovery information.

Add recovery options

Important: If you use an account through your work, school, or other groups, these steps may not work. Ask your administrator for help.

How recovery info helps you

A recovery phone number or email address helps you reset your password if:

Tip: If you change your recovery phone or email, Google may still offer to send verification codes to your previous recovery phone number or email address for 7 days. If someone starts to use your account without your permission, this allows you to quickly secure your settings.

Add or change a recovery phone number Add a recovery phone number
  1. Go to your Google Account.
  2. On the left navigation panel, click Personal info.
  3. Under "Contact info," click Phone Set up.
  4. To add a recovery phone number, follow the steps on the screen.

 Add recovery phone

Change a recovery phone number
  1. On the left navigation panel, click Personal info.

  2. Under "Contact info," click

    Phone Phone number

    .

  3. Follow the steps on the screen.

Tip: If you delete your recovery phone number, it may still be used for other Google services. To manage your phone numbers, go to your account.

Update recovery phone

Which number to use

Use a mobile phone that:

Add or change a recovery email address Add a recovery email address
  1. Go to your Google Account.
  2. On the left navigation panel, click Personal info.
  3. Under "Contact info," click Email.
  4. Under "Recovery email," click Add recovery email. You might need to sign in.
  5. Follow the steps on the screen.

Add recovery email

Change a recovery email address
  1. Go to your Google Account.
  2. On the left navigation panel, click Personal info.
  3. Under "Contact info," click Email.
  4. Under "Recovery email," click on your current recovery address. You might need to sign in.
  5. Enter the new recovery email. Then click Verify.
  6. Follow the steps on the screen.

Change recovery email

Which email to use

Choose an email address that:

How recovery info is used

Recovery info helps you get back into your account and helps keep your account secure.

Recovery phone number

Here are some ways your recovery phone number can be used:

If your recovery phone number is the same as another phone number you’ve added to your account, it might be used for other purposes. Learn more about how phone numbers are used.

Recovery email address

Here are some ways your recovery email address can be used:

Fix problems Can't sign in

Go to the account recovery page, and answer the questions as best you can. These tips can help.

Use the account recovery page if:

Tip: To make sure you’re trying to sign in to the right account, try recovering your username.

Can't change recovery info

If there’s something different about how you’re signing in, you might not have the option to change your recovery info. You can try again:


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