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Rescheduling Nonurgent Care in Radiology: Implementation During the Coronavirus Disease 2019 (COVID-19) PandemicAchala Vagal et al. J Am Coll Radiol. 2020 Jul.
. 2020 Jul;17(7):882-889. doi: 10.1016/j.jacr.2020.05.010. Epub 2020 May 19. Authors Achala Vagal 1 , Mary Mahoney 2 , Becky Allen 3 , Sangita Kapur 4 , Gavin Udstuen 5 , Lily Wang 6 , Susan Braley 7 , Abouelmagd Makramalla 8 , Seetharam Chadalavada 9 , Kyuran A Choe 10 , Jennifer Scheler 11 , Ann Brown 12 , Eric England 13 , Joseph Hudepohl 14 , Frank J Rybicki 15 AffiliationsItem in Clipboard
AbstractObjective: To meet hospital preparedness for the coronavirus disease 2019 pandemic, the Centers for Disease Control and Prevention and ACR recommended delay of all nonemergent tests and elective procedures. The purpose of this article is to report our experience for rescheduling nonemergent imaging and procedures during the pandemic at our tertiary academic institution.
Methods: We rescheduled the nonemergent imaging and procedures in our hospitals and outpatient centers from March 16 to May 4, 2020. We created a tiered priority system to reschedule patients for whom imaging could be delayed with minimal clinical impact. The radiologists performed detailed chart reviews for decision making. We conducted daily virtual huddles with discussion of rescheduling strategies and issue tracking.
Results: Using a snapshot during the rescheduling period, there was a 53.4% decrease in imaging volume during the period of March 16 to April 15, 2020, compared with the same time period in 2019. The total number of imaging studies decreased from 38,369 in 2019 to 17,891 in 2020 during this period. Although we saw the largest reduction in outpatient imaging (72.3%), there was also a significant decrease in inpatient (40.5%) and emergency department (48.9%) imaging volumes.
Discussion: The use of multiple communication channels was critical in relaying the information to all our stakeholders, patients, referring physicians, and the radiology workforce. Teamwork, quick adoption, and adaptation of changing strategies was important given the fluidity of the situation.
Keywords: COVID-19; nonurgent care; rescheduling.
Copyright © 2020 American College of Radiology. Published by Elsevier Inc. All rights reserved.
FiguresFig 1
High-level process map for rescheduling…
Fig 1
High-level process map for rescheduling non-emergent imaging studies. COVID 2019 = coronavirus disease…
Fig 1High-level process map for rescheduling non-emergent imaging studies. COVID 2019 = coronavirus disease 2019; DXA = Dual-energy X-ray absorptiometry.
Fig 2
Electronic medical record notification to…
Fig 2
Electronic medical record notification to provider about rescheduling radiology examination because of coronavirus…
Fig 2Electronic medical record notification to provider about rescheduling radiology examination because of coronavirus disease 2019 (COVID-19). UC = University of Cincinnati.
Fig 3
Interventional radiology (IR) process map…
Fig 3
Interventional radiology (IR) process map for rescheduling. APP = advanced practice provider, Pt…
Fig 3Interventional radiology (IR) process map for rescheduling. APP = advanced practice provider, Pt = patient.
Fig 4
Decrease in the imaging volumes…
Fig 4
Decrease in the imaging volumes and relative value units during rescheduling. MAMMO =…
Fig 4Decrease in the imaging volumes and relative value units during rescheduling. MAMMO = mammography; US = ultrasound; wRVU = weighted relative value units.
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