Brett> #. Gather important information Brett> Info such as Python version, operating system version, etc.; Brett> anything that might have influenced the code that lead to the Brett> bug. I'd change this to something more explicit: # Gather important information * Python version * Operating system and version * Third-party modules installed/involved * Presence of user-written extension modules ... add your own faves here ... I doubt that a wet-behind-the-ears Python programmer who only knows Windows is likely to understand that Windows XP Home Edition (vs. CentOS 4) might be a factor in the emergence of the bug. Skip
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