On Thu, 2002-01-10 at 16:04, Martin v. Loewis wrote: > [Tim Peters] > > This looks hopeless. I submitted an SF support request to get the stale > > lock removed: > > > > http://sf.net/tracker/?func=detail&aid=502032&group_id=1&atid=200001 > > Well, Jacob Moorman is *really* quick with this kind of stuff these > days. > > Thanks, Jacob! As always, we are glad to assist :-) If ever in the future you or any other member of your team has support concerns which do not appear to be receiving the level of response they deserve, feel free to contact me directly (please include the support request number of the issue in question) via e-mail at moorman@sourceforge.net Issues related to CVS stale locks, repository manipulation, etc. are treated with our highest priority. Our stated response time is 'two business days' (roughly 48-72 hours), however we tend to respond to these issues much faster than that. Once again, thanks for the feedback; and do let me know if we may be of further assistance in the future. Jacob Moorman Quality of Service Manager, SourceForge.net moorman@sourceforge.net moorman@vasoftware.com
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