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Showing content from https://github.com/github/issue-metrics below:

github/issue-metrics: Gather metrics on issues/prs/discussions such as time to first response, count of issues opened, closed, etc.

This is a GitHub Action that searches for issues/pull requests/discussions in a repository, measures several metrics, and generates a report in form of a GitHub issue. The issues/pull requests/discussions to search for can be filtered by using a search query.

This action, developed by GitHub OSPO for our internal use, is open-sourced for your potential benefit. Feel free to inquire about its usage by creating an issue in this repository.

*For pull requests, these metrics exclude the time the PR was in draft mode.

*For issues and pull requests, comments by issue/pull request author's and comments by bots are excluded.

To find syntax for search queries, check out the documentation on searching issues and pull requests or searching discussions.

The output of this action is a report in form of a GitHub issue. Below you see a sample of such a GitHub issue.

Create a workflow file (ie. .github/workflows/issue-metrics.yml) in your repository with the following contents:

Note: repo:owner/repo is the repository you want to measure metrics on

name: Monthly issue metrics
on:
  workflow_dispatch:
  schedule:
    - cron: "3 2 1 * *"

permissions:
  contents: read

jobs:
  build:
    name: issue metrics
    runs-on: ubuntu-latest
    permissions:
      issues: write
      pull-requests: read
    steps:
      - name: Get dates for last month
        shell: bash
        run: |
          # Calculate the first day of the previous month
          first_day=$(date -d "last month" +%Y-%m-01)

          # Calculate the last day of the previous month
          last_day=$(date -d "$first_day +1 month -1 day" +%Y-%m-%d)

          #Set an environment variable with the date range
          echo "$first_day..$last_day"
          echo "last_month=$first_day..$last_day" >> "$GITHUB_ENV"

      - name: Run issue-metrics tool
        uses: github/issue-metrics@v3
        env:
          GH_TOKEN: ${{ secrets.GITHUB_TOKEN }}
          SEARCH_QUERY: 'repo:owner/repo is:issue created:${{ env.last_month }} -reason:"not planned"'

      - name: Create issue
        uses: peter-evans/create-issue-from-file@v5
        with:
          title: Monthly issue metrics report
          token: ${{ secrets.GITHUB_TOKEN }}
          content-filepath: ./issue_metrics.md

• As a maintainer, I want to see metrics for issues and pull requests on the repository I maintain in order to ensure I am giving them the proper amount of attention.
• As a first responder on a repository, I want to ensure that users are getting contact from me in a reasonable amount of time.
• As an OSPO, I want to see how many open source repository requests are open/closed, and metrics for how long it takes to get through the open source process.
• As a product development team, I want to see metrics around how long pull request reviews are taking, so that we can reflect on that data during retrospectives.

If you need support using this project or have questions about it, please open up an issue in this repository. Requests made directly to GitHub staff or support team will be redirected here to open an issue. GitHub SLA's and support/services contracts do not apply to this repository.

All feedback regarding our GitHub Actions, as a whole, should be communicated through issues on our github-ospo repository.

1. Create a repository to host this GitHub Action or select an existing repository. This is easiest if it is the same repository as the one you want to measure metrics on.
2. Select a best fit workflow file from the examples directory for your use case.
3. Copy that example into your repository (from step 1) and into the proper directory for GitHub Actions: .github/workflows/ directory with the file extension .yml (ie. .github/workflows/issue-metrics.yml)
4. Edit the values (SEARCH_QUERY, assignees) from the sample workflow with your information. See the SEARCH_QUERY section for more information on how to configure the search query.
5. If you are running metrics on a repository other than the one where the workflow file is going to be, then update the value of GH_TOKEN.
   • Do this by creating a GitHub API token with permissions to read the repository and write issues.
   • Then take the value of the API token you just created, and create a repository secret where the name of the secret is GH_TOKEN and the value of the secret the API token.
   • Then finally update the workflow file to use that repository secret by changing GH_TOKEN: ${{ secrets.GITHUB_TOKEN }} to GH_TOKEN: ${{ secrets.GH_TOKEN }}. The name of the secret can really be anything. It just needs to match between when you create the secret name and when you refer to it in the workflow file.
   • Help on verifying your token's access to your repository here
6. If you want the resulting issue with the metrics in it to appear in a different repository other than the one the workflow file runs in, update the line token: ${{ secrets.GITHUB_TOKEN }} with your own GitHub API token stored as a repository secret.
   • This process is the same as described in the step above. More info on creating secrets can be found here.
7. Commit the workflow file to the default branch (often master or main)
8. Wait for the action to trigger based on the schedule entry or manually trigger the workflow as shown in the documentation.

Below are the allowed configuration options:

This action can be configured to authenticate with GitHub App Installation or Personal Access Token (PAT). If all configuration options are provided, the GitHub App Installation configuration has precedence. You can choose one of the following methods to authenticate:

• Example workflows
• Measuring time spent in labels
• Assigning teams instead of individuals
• Example using the JSON output instead of the Markdown output
• Configuring the SEARCH_QUERY
• Local usage without Docker
• Authenticating with GitHub App Installation
• Dealing with large issue_metrics.md files

We would ❤️ contributions to improve this action. Please see CONTRIBUTING.md for how to get involved.

• Ensure you have python 3.10+ installed
• Clone this repository and cd into issue-metrics
• Create python virtual env python3 -m venv .venv
• Activate virtual env source .venv/bin/activate
• Install dependencies pip install -r requirements.txt -r requirements-test.txt
• Run tests make test
• Run linter make lint

MIT

Looking for more resources for your open source program office (OSPO)? Check out the github-ospo repository for a variety of tools designed to support your needs.

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