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Showing content from https://docs.microsoft.com/en-us/windows/deployment/update/device-health-monitor below:

Use Windows compatibility reports for Windows 10 and Windows 11 updates in Intune

With Intune, you can deploy updates to Windows 10/11 devices by using policies for Update rings for Windows 10 and later and Feature updates for Windows 10 and later. To help prepare for update deployments, Intune offers integrated reports to help you understand compatibility risks that might affect your devices during or after an update:

To use these reports, you must first ensure that prerequisites are met and that devices are properly configured for data collection.

Prerequisites Licensing

The Windows feature update device readiness and Windows feature update compatibility risks reports require users of enrolled devices to have one of the following licenses:

Before using these reports, you must attest to having the required licenses on the Windows data page of the Intune admin center.

Devices

To be eligible for the Windows feature update device readiness and Windows feature update compatibility risks reports, devices must:

Additionally, you must set the Enable features that require Windows diagnostic data in processor configuration setting in Tenant administration > Connectors and tokens > Windows data to On.

Users

To view these reports, users must be assigned an Intune role with the Managed devices > View reports permission. This permission is included in the following built-in roles:

In addition, to use the Windows feature update device readiness report, users must also have the Roles > Read permission. This permission is included in the following built-in roles:

Use the Windows feature update device readiness report

The Windows feature update device readiness report provides a device-level view of compatibility risks associated with an upgrade or update to a chosen version of Windows.

Important

The insights in this report are specific to the target version of Windows you select when generating the report. To ensure accuracy of insights, confirm that your selected OS version matches the version of Windows you intend to deploy.

To use this report:

  1. Sign in to the Microsoft Intune admin center.
  2. In the admin center, go to Reports > Windows updates > select the Reports tab > select Windows Feature Update Device Readiness Report.
  3. Configure settings:

Important

The data in this report is made available on-demand only. You must configure the Target OS and Scope (Tags) settings, and then click Generate report for data to appear in the report.

Note

When you generate a report, the data in the report is cached on a per-user basis. Other Intune users in your organization will not be able to see the report you have generated. If you'd like to regenerate the report with different settings or to pull the latest data, follow the steps provided and select Generate again.

The following columns are available in this report:

The following applies to Readiness status:

For more information about the compatibility risks that affect a specific device, select the device name to open the details flyout. The tabs on the details flyout include:

Use the Windows feature update compatibility risks report

The Windows feature update compatibility risks report provides a summary view of the compatibility risks across your organization associated with an upgrade or update to a chosen version of Windows.

Important

The insights in this report are specific to the target version of Windows you select when generating the report. To ensure accuracy of insights, confirm that your selected OS version matches the version of Windows you intend to deploy.

To use this report:

  1. Sign in to the Microsoft Intune admin center.

  2. In the admin center, go to Reports > Windows updates > select the Reports tab > select Windows Feature Update Compatibility Risks Report.

  3. Configure settings:

Note

When you generate a report, the data in the report is cached on a per-user basis. Other Intune users in your organization will not be able to see the report you have generated. If you'd like to regenerate the report with different settings or to pull the latest data, follow the steps provided and select Generate again.

The following columns are available in this report:

For more information about a specific compatibility risk, including which devices are potentially impacted, select the number in the Affected devices column to open the details flyout. The tabs on the details flyout include:

Issue descriptions

We use information from the Microsoft app compatibility database to describe any existing compatibility issues for publicly available applications from Microsoft or other publishers:

Application is removed during upgrade

Windows detected compatibility issues with an application. The application isn't migrated to the new OS version. No action is required for the upgrade to continue. Install a compatible version of the application on the new OS version.

Windows can partially or fully remove these assets:

In both the cases, after you upgrade Windows, you can't use the app.

Blocking upgrade

Windows detected blocking issues, and can't remove the application during upgrade. It might not work on the new OS version. Before you upgrade, remove the application, reinstall, and test it on the new OS version.

Blocking upgrade, but can be reinstalled after upgrading

The application is compatible with the new OS version, but won't migrate. Remove the application before upgrading Windows and then reinstall the application on the new OS version.

Blocking upgrade, update application to newest version

The existing version of the application isn't compatible with the new OS version and won't migrate. A compatible version of the application is available. Update the application before upgrading.

Disk encryption blocking upgrade

The application's encryption features block the upgrade. Disable the encryption feature before you upgrade Windows and enable it after the upgrade.

Doesn't work with new OS, but won't block upgrade

The application isn't compatible with the new OS version, but won't block the upgrade. No action is required for the upgrade to continue. Install a compatible version of the application on the new OS version.

Doesn't work with new OS, and will block upgrade

The application isn't compatible with the new OS version and will block the upgrade. Remove the application before upgrading. A compatible version of the application may be available.

Evaluation may be required on new OS

Windows will migrate the application, but it detected issues that may impact the app's performance on the new OS version. No action is required for the upgrade to continue. Test the application on the new OS version.

May block upgrade, test application

Windows detected issues that may interfere with the upgrade, but needs further investigation. Test the application's behavior during upgrade. If it blocks the upgrade, remove it before upgrading. Then reinstall and test it on the new OS version.

Multiple

Multiple issues affect the application.

Reinstall application after upgrading

The application is compatible with the new OS version, but you need to reinstall it after you upgrade Windows. The upgrade process removes the application. No action is required for the upgrade to continue. Reinstall the application on the new OS version.

Driver won't migrate to new OS

The currently installed version of a driver won't migrate to the new OS version.

Safeguards

When an issue may result in a Windows client feature update to fail or rollback, we may apply safeguard holds to prevent affected devices from installing the update in order to safeguard them from these experiences. We remove these holds once a fix is found and verified. To get additional information about safeguard holds in place, see the Windows release health page under Known issues corresponding to the relevant release.

Note

The safeguard entries aren't a real asset that's installed on your devices. It's a placeholder to help identify apps or drivers in your environment with the safeguard compatibility tag.

About reporting data latency

The data source for these reports is Windows diagnostic data. Data typically uploads from enrolled devices once per day and is then processed in batches before being made available in Intune. The maximum end-to-end latency is approximately 52 hours.

Known issues Exported csv files display numerical values

When report data is exported to a .csv file, the exported data doesn't use the friendly names you're used to seeing in the online reports. Use the information in the following section to map the data in the exported file into the meaning of the value:

Windows feature update device readiness report

Ownership:

Ownership .csv value Report value 0 Unknown 1 Corporate 2 Personal

Readiness status:

Readiness status .csv value Report value 0 Low risk 1 Medium risk 2 High risk 3 Replace device 4 Upgraded 5 Unknown

Sys req issues (Some report values map to multiple .csv values):

Sys req issues .csv value Report value 1, 8, 10 Processor family 2 RAM 3 BIOS 4 Basic display driver 5 TPM 6, 12 System drive size 7 Secure boot 9 Network 11, 13 Driver block 14 S mode 15 Storage

Note

When exported, the sys req issues column is represented as a comma-separated list of all values that apply to the device. For example, a value of "1, 2" means the device does not meet the processor family or the RAM requirement for the target OS version selected.

Windows feature update compatibility risks report

Asset Type:

Asset Type .csv value Report value 0 Device 1 Application 2 Driver 3 Other

Risk status (This column is called Readiness status in the .csv export):

Readiness status .csv value Risk status report value 0 Low risk 1 Medium risk 2 High risk

Issue (Asset Type is required to properly map exported Issue values):

Asset Type Issue .csv value Issue Guidance Application, Other 1 Doesn't work with new OS, but won't block upgrade. Application won't work on new OS. No action is required for upgrade to proceed. Application, Other 2 Evaluate application on new OS. Application may have issues on new OS. No action is required for upgrade to proceed. Application, Other 3 Reinstall application after upgrading. No action is required for upgrade to proceed. Application will work on new OS, but must be reinstalled. Application, Other 4 Disk encryption blocking upgrade. Disable disk encryption before upgrading. You can re-enable it after. Application, Other 5 Blocking upgrade. Remove application before upgrading. Application may work on new OS. Application, Other 6 Blocking upgrade, update application to newest version. Update application before upgrading. Compatible version is available. Application, Other 7 locking upgrade, but can be reinstalled after upgrading. Remove application before upgrading. Application will work on new OS, but must be reinstalled. Application, Other 8 Application is removed during upgrade. Application is removed during upgrade due to compatibility issues. No action is required for the upgrade to proceed, but be sure to test the application on the new OS, and check with the developer for a compatible version if needed. Application, Other 9 Evaluation may be required on new OS. Windows may upgrade, but applications or drivers can have issues. Driver 1 Driver won't migrate to new OS. Check with vendor for compatible driver. Driver 2 Driver won't migrate to new OS. Driver is replaced with a new version (either inbox or via Windows Update). No action is required for upgrade to proceed. Driver 3 Blocking upgrade. Can't upgrade.

Note

Guidance information is not included in the .csv export file. The mapping table includes Guidance data for each Issue type.

See also

The FastTrack Center Benefit for Windows provides access to Desktop App Assure. This benefit is a service designed to address issues with Windows 10/11 and Microsoft 365 Apps for enterprise compatibility. For more information, see Desktop App Assure.

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