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Showing content from https://developers.google.com/admob/android/ad-load-errors below:

Ad load errors | Android

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In cases where an ad fails to load, a callback is called which provides a LoadAdError object.

For AdView, the following is called:

The following example shows the information available when an ad fails to load:

override fun onAdFailedToLoad(error: LoadAdError) {
  // Gets the domain from which the error came.
  val errorDomain = error.domain
  // Gets the error code. See
  // https://developers.google.com/admob/android/reference/com/google/android/gms/ads/AdRequest#constant-summary
  // for a list of possible codes.
  val errorCode = error.code
  // Gets an error message.
  // For example "Account not approved yet". See
  // https://support.google.com/admob/answer/9905175 for explanations of
  // common errors.
  val errorMessage = error.message
  // Gets additional response information about the request. See
  // https://developers.google.com/admob/android/response-info
  // information.
  val responseInfo = error.responseInfo
  // Gets the cause of the error, if available.
  val cause = error.cause
  // All of this information is available using the error's toString() method.
  Log.d("Ads", error.toString())
}

@Override
public void onAdFailedToLoad(LoadAdError error) {
  // Gets the domain from which the error came.
  String errorDomain = error.getDomain();
  // Gets the error code. See
  // https://developers.google.com/admob/android/reference/com/google/android/gms/ads/AdRequest#constant-summary
  // for a list of possible codes.
  int errorCode = error.getCode();
  // Gets an error message.
  // For example "Account not approved yet". See
  // https://support.google.com/admob/answer/9905175 for explanations of
  // common errors.
  String errorMessage = error.getMessage();
  // Gets additional response information about the request. See
  // https://developers.google.com/admob/android/response-info
  // for more information.
  ResponseInfo responseInfo = error.getResponseInfo();
  // Gets the cause of the error, if available.
  AdError cause = error.getCause();
  // All of this information is available using the error's toString() method.
  Log.d("Ads", error.toString());
}

For errors under the domain

, the message can be looked up in the

for a more detailed explanation and possible actions that can be taken to resolve the issue.

In version 23.5.0 of the Google Mobile Ads SDK, verbose logging was enhanced to include a stack trace of where the ad fails to load. These message don't indicate a crash, but rather identify the unique source of the error. The following table provides common error logs, descriptions, and suggested actions for resolution:

• Check your internet settings.
• Remove android:sharedUserId="android.uid.system" and install app as system app.

• Diagnose which adapters the Google Mobile Ads SDK can't find using View available adapters in ad inspector.
• Add missing adapters to your project. To read instructions for how to complete this step for each ad source, see Network details.

Except as otherwise noted, the content of this page is licensed under the Creative Commons Attribution 4.0 License, and code samples are licensed under the Apache 2.0 License. For details, see the Google Developers Site Policies. Java is a registered trademark of Oracle and/or its affiliates.

Last updated 2025-05-10 UTC.

[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-05-10 UTC."],[[["When an ad fails to load, a callback provides a `LoadAdError` object containing detailed information about the failure."],["The `LoadAdError` object provides the error domain, code, message, response info, and cause to help pinpoint the issue."],["You can find further explanations and potential solutions for errors in the MobileAds.ERROR_DOMAIN by referring to the provided help center article."],["Common error logs have been enhanced to include stack traces for easier debugging and resolution."],["Mediation ad source errors may require contacting the specific ad source's support team."]]],[]]

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