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FAQ | Documentation | Esri Developer

General

This guide is for new and experienced ArcGIS Location Platform, ArcGIS Online, and ArcGIS Enterprise developers who want to learn how to securely store, manage, and access their data in ArcGIS.

The table below shows the account types you can use and limitations:

ArcGIS Location Platform account ArcGIS Online account ArcGIS Enterprise account Portal 1 Portal service 1 Data services 2 Full support Partial support No support Note

To get an account, go to Get started.

The following table provides an overview of the functionality available with each type of authentication:

API key authentication User authentication App authentication ArcGIS Location Services 1 1 1 Data services (Item access) Spatial analysis services 1 1 Portal service (General privileges) Portal service (Admin privileges) Full support Partial support No support Security and authentication guide

To learn more about the types of authentication, go to Introduction to security and authentication.

The cost of storing content and accessing data services depends on the type of account you have:

Portal service

A portal is a website with applications and tools that can be used to create, manage, access, and share geospatial content and data. It supports security and authentication, content and data service management, user and group management, and site administration. A portal is created when a new user signs up for ArcGIS Location Platform or ArcGIS Online or when Portal for ArcGIS is installed for ArcGIS Enterprise. Every portal has an organization. Members of the organization can access a portal by signing in with an ArcGIS account. A portal contains applications and tools to manage developer credentials, content, data services, users and groups, the organization, and the overall site.

There are two types of portals:

Topic

To learn more about your portal, go to introduction to portal.

The portal service provides the functionality to securely create, access, and manage content, data services, users, and groups in a portal. Every portal has a unique instance of the portal service. It can be hosted in Esri's infrastructure or ArcGIS Enterprise. The portal service functions as a directory service that organizes and provides access to items, data services, files, users, and groups. It provides secure access to all resources and supports API key authentication, user authentication, and app authentication.

There are two types of portal services:

Topic

To learn more about the portal service, go to introduction to portal.

A portal is a website with applications and tools that can be used to create, manage, access, and share geospatial content and services in an organization. While the portal service is the content management service that supports a portal. Every portal hosted by Esri or installed on-premise in your own infrastructure has a portal service. You use the portal service to access and manage geospatial content in a portal.

To access your portal, you need an access token. In general, there three types of authentication that can be used to get an access token and access services:

  1. API key authentication (ArcGIS Location Platform only)
  2. User authentication
  3. App authentication

Different authentication types result in access tokens with different privileges and account associations. The type of authentication you use will depend on the security and access requirements of your app.

Topic

To learn more about the different types of authentication, go to Security and authentication.

To add users to your portal, follow these high-level instructions:

  1. Sign into your portal as an administrator.
  2. Click the Organization tab at the top, then click Members tab.
  3. Click Invite members to add new users.
  4. You have two options to add members:
  5. Review the member details and send invitations or add members directly.

New members will receive an email invitation to join the organization. You can also add multiple users at once by uploading a CSV file with their details instead of adding them one by one.

Note

To learn more about adding users to your portal, go to invite and add members.

The following file formats can be added to your portal:

Additionally, users can add content to a portal by:

Topic

For more information on the types of content you can store, go to Item types and What can you add to ArcGIS Online?.

To share your data with others in your ArcGIS organization, you can follow these steps:

For example, you can share data with all members of your organization, as well as a more specialized group.

Topic

To learn more about sharing items in your portal, go to Item sharing.

The level of security is controlled by the sharing level you set for the data service. To set the sharing level, you use a hosted layer (item).

The sharing levels available for different products are listed below:

ArcGIS Location Platform ArcGIS Online ArcGIS Enterprise Owner (private) Group Organization Everyone (public) Full support Partial support No support Topic

To learn how to use a hosted layer (item) to set the sharing level, go to Sharing and security.

You can set whether a user can see an item in your portal by setting the sharing level. Sharing is the process of making your content accessible to users in your portal.

The following is a list of the sharing levels available for the different types of ArcGIS products:

Best practices

It is always recommended to set the sharing property to private, group, or organization so that only requests with valid access tokens can access the hosted layer (item) and data service. If you make an item public, it is accessible to everyone including anonymous users, and you are responsible for all usage charges. To learn how to access resources with access tokens, go to Security and authentication.

Note

If a user is a member of your organization, that user can see your content. Non-members cannot see your content they are not part of the organization.

Yes, in portal, you can search and access publicly shared content outside of your own organization. Publicly shared content refers to data, maps, web apps, and other resources that are made accessible to everyone and not just within a specific organization.

Topic

To learn more about sharing items in your portal, go to Item sharing.

You can use groups in portal to organize and share your content. You use groups to:

Here are some ways to use groups to organize your content:

Topic

To learn more about how to use groups in your portal, go to Manage groups.

Yes. Your portal settings can be configured in the organization settings, allowing administrators to control who can access specific content, apps, and services within the portal.

Topic

To learn more about configurable portal settings, go to introduction to portal settings.

Data services

Data services are services created dynamically to securely store, manage, and provide access to your data in portal. Some of the types of services that can be created are:

Data services are typically created by importing data with the data management tools. A unique URL for the service is assigned by the system when it is created. Data services can also be created programmatically with scripting libraries such as the ArcGIS API for Python and ArcGIS REST JS. Data services are managed with hosted layers (items) in a portal. Data services can be accessed through ArcGIS Maps SDKs and open source libraries using a URL and ID, or the item ID in the portal.

Yes, Esri offers data hosting through ArcGIS Location Platform, ArcGIS Online and ArcGIS Enterprise (Portal for ArcGIS) that allow you to securely store, manage, and access your geographic data as hosted data services.

Several key points:

Topic

To learn more about your hosting data, go to Data services > Overview.

The type of data service you use depends on the product you have, the format of your existing data, storage and output data format requirements, the size and complexity of the data, and the service functionality required.

Below is an overview of the main services and the data type each supports.

Data service Data type Data output Use cases Feature service Feature (geometry and/or attributes) JSON, PBF, GeoJSON Display, visualization, editing, updating, accessing geometry, accessing attributes Vector tile service Vector tile PBF Display, styling, accessing attributes Map tile service Map tile PNG32 Display Image service Static and dynamic tiles JPEG, PNG, LERC Display, visualization, anlaysis, mosaicking images
Topic

To learn more about each data service, go to Types of data services.

You can use many different ArcGIS Maps SDKs, open source libraries, and scripting APIs to access data services. You can also access the services directly with ArcGIS REST APIs.

Note

To achieve the best performance and scalability possible, it is always recommended to use the ArcGIS Maps SDKs. The ArcGIS Maps SDKs are optimized to access and display data from services in many ways. The are also designed to take advantage of accessing all data service functionality, drawing optimizations, client-side queries, CDN caching, and server-side caching.

The ArcGIS Maps SDKs also work with feature services efficiently to cache data. They will satisfy query requests using client-side caches when the data is available rather than making additional requests to the service. To achieve scalable performance the ArcGIS Maps SDKs automatically make use of dynamic feature tile queries when displaying feature layers from feature services. This enables automatic change-aware response caching of these shareable tile responses at origin servers as well as in the global CDN. This is essential to achieving scalable performance for viral mapping applications that may experience heavy load from tens or hundreds of thousands of concurrent users. The alternative is the publishing of vector tile services or map tile services together with alternative mechanisms to keep them up to date as data changes.

Topic

Learn more about feature services and caching in Feature queries and caches.

No, your data is your data. You retain complete ownership of your content.

Note

The following feature data store options only apply to ArcGIS Location Platform or ArcGIS Online.

When using ArcGIS Location Platform and ArcGIS Online, your feature service data are stored in cloud-based servers that are designed to be robust and optimized for geospatial applications. However, in order to meet the higher performance and scalability requirements of some applications, the following feature data store options are available:

1. Basic Feature Data Store: ArcGIS Location Platform includes a basic feature service data store. The basic database is designed to perform well for applications designed to host up to 100 GB of feature storage while servicing up to a few thousand users.

2. Standard Feature Data Store: ArcGIS Online includes the standard data store which improves both performance and storage capacity over the Basic feature data store. Standard is designed to handle large volumes of data and support a high number of concurrent users. The standard database is designed to perform well for applications designed to host up to 500 GB of feature storage while servicing up to several thousand users. The underlying infrastructure is engineered to scale resources as needed, ensuring optimal performance even during peak usage periods. ArcGIS Online organizations are created with a Standard feature data store.

3. Premium Feature Data Store: This option is available if you have ArcGIS Online. The premium database offers fixed feature data store pricing and greater support for intensive and high-volume data workflows. The entry point for Premium Feature Data Store is M1, which provides double the database processing power of Standard Feature Data Store. Each additional Premium Feature Data Store level provides twice the processing power of the previous, up to M4.

If you have ArcGIS Online, your data can be migrated between Standard Feature Data Store and Premium Feature Data Store. However, data can not be migrated either from or to Basic Feature Data Store.

Data store summary

Data store option Max storage Upgrade Infrastructure Regional? Additional charge? Basic Feature Data Store 100 GB No Shared No Yes Standard Feature Data Store 500 GB Yes Shared Yes Yes Premium Feature Data Store M1 1 TB Yes Dedicated 2X Yes No Premium Feature Data Store M2 1 TB Yes Dedicated 4X Yes No Premium Feature Data Store M3 1 TB Yes Dedicated 8X Yes No Premium Feature Data Store M4 4 TB Yes Dedicated 16X Yes No Note

Regional data hosting is only available if you have ArcGIS Online.

Regional data hosting refers to the region where your hosted geospatial data is stored. It allows you to store your content and data in different regions such as United States, Europe, and Asia-Pacific. Regional data hosting can reduce network latency and improve the overall performance of accessing data services from your region of the world. It can also help support data localization and regulatory requirements for different regions.

Regional data hosting includes the following types of content and data:

All other content and user information — for example, subscriber and subscription information, item metadata, groups and sharing information, and usage accounting — is stored and managed in the United States. In addition, other location services such as geocoding, routing, places, and GeoEnrichment run in the United States.

Regional data hosting is available for Standard Feature Data Store and Premium Feature Data Store. The location is selected when the service is purchased and cannot be changed after purchase. Regions include the United States, Europe, and Asia-Pacific.

To enable regional data hosting, please contact us.

Note

The following only applies if you have ArcGIS Location Platform or ArcGIS Online.

Data data storage refers to all of the content items stored in your portal and the data that supports your data services.

The two types of data storage you are charged for are:

  1. Feature storage: The total storage size of the features stored in feature service databases.
  2. Tiles, files and attachments storage: The total storage size of map tiles (map tile services) and vector tiles (vector tile services), items that represent files such as shapefiles, GeoJSON, and CSVs, and feature attachments such as images or PDFs. This also includes the size of the item metadata.
Note

The following feature data store options only apply to ArcGIS Platform or ArcGIS Online.

When using ArcGIS Platform and ArcGIS Online, your feature service data are stored in cloud-based servers that are designed to be robust and optimized for geospatial applications. However, in order to meet the higher performance and scalability requirements of some applications, the following feature data store options are available:

1. Basic Feature Data Store: ArcGIS Platform includes a basic feature service data store. The basic database is designed to perform well for applications designed to host up to 100 GB of feature storage while servicing up to a few thousand users.

2. Standard Feature Data Store: ArcGIS Online includes the standard data store which improves both performance and storage capacity over the Basic feature data store. Standard is designed to handle large volumes of data and support a high number of concurrent users. The standard database is designed to perform well for applications designed to host up to 500 GB of feature storage while servicing up to several thousand users. The underlying infrastructure is engineered to scale resources as needed, ensuring optimal performance even during peak usage periods. ArcGIS Online organizations are created with a Standard feature data store.

3. Premium Feature Data Store: This option is available if you have ArcGIS Online. The premium database offers fixed feature data store pricing and greater support for intensive and high-volume data workflows. The entry point for Premium Feature Data Store is M1, which provides double the database processing power of Standard Feature Data Store. Each additional Premium Feature Data Store level provides twice the processing power of the previous, up to M4.

If you have ArcGIS Online, your data can be migrated between Standard Feature Data Store and Premium Feature Data Store. However, data can not be migrated either from or to Basic Feature Data Store.

Data store summary

Data store option Max storage Upgrade Infrastructure Regional? Additional charge? Basic Feature Data Store 100 GB No Shared No Yes Standard Feature Data Store 500 GB Yes Shared Yes Yes Premium Feature Data Store M1 1 TB Yes Dedicated 2X Yes No Premium Feature Data Store M2 1 TB Yes Dedicated 4X Yes No Premium Feature Data Store M3 1 TB Yes Dedicated 8X Yes No Premium Feature Data Store M4 4 TB Yes Dedicated 16X Yes No
Note

On August 1, 2024, the ArcGIS Online M1 Premium Feature Data Store (PFDS) will no longer be available for purchase. The entry point for PFDS is M2 Premium Feature Data Store.

The creation, hosting, and management of image services is currently not supported for ArcGIS Location Platform accounts. Please contact Esri if you would like to host image services.


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