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Showing content from https://cloud.google.com/cpp/docs/reference/contactcenterinsights/2.13.0 below:

C++ Client Libraries | Google Cloud

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An idiomatic C++ client library for the Contact Center AI Insights API, a service that helps users detect and visualize patterns in their contact center data.

While this library is GA, please note Google Cloud C++ client libraries do not follow Semantic Versioning.

The following shows the code that you'll run in the google/cloud/contactcenterinsights/quickstart/ directory, which should give you a taste of the Contact Center AI Insights API C++ client library API.

#include "google/cloud/contactcenterinsights/v1/contact_center_insights_client.h"
#include <google/protobuf/util/time_util.h>
#include <iostream>

int main(int argc, char* argv[]) try {
  if (argc != 3) {
    std::cerr << "Usage: " << argv[0] << " project-id location-id\n";
    return 1;
  }

  namespace ccai = ::google::cloud::contactcenterinsights_v1;
  auto client = ccai::ContactCenterInsightsClient(
      ccai::MakeContactCenterInsightsConnection());

  auto const parent =
      std::string{"projects/"} + argv[1] + "/locations/" + argv[2];
  for (auto c : client.ListConversations(parent)) {
    if (!c) throw std::move(c).status();

    using ::google::protobuf::util::TimeUtil;
    std::cout << c->name() << "\n";
    std::cout << "Duration: " << TimeUtil::ToString(c->duration())
              << "; Turns: " << c->turn_count() << "\n\n";
  }

  return 0;
} catch (google::cloud::Status const& status) {
  std::cerr << "google::cloud::Status thrown: " << status << "\n";
  return 1;
}

The main class in this library is contactcenterinsights_v1::ContactCenterInsightsClient. All RPCs are exposed as member functions of this class. Other classes provide helpers, configuration parameters, and infrastructure to mock contactcenterinsights_v1::ContactCenterInsightsClient when testing your application.

• Error Handling - describes how the library reports errors.
• How to Override the Default Endpoint - describes how to override the default endpoint.
• How to Override the Authentication Credentials - describes how to change the authentication credentials used by the library.
• Override Retry, Backoff, and Idempotency Policies - describes how to change the default retry policies.
• Environment Variables - describes environment variables that can configure the behavior of the library.

Except as otherwise noted, the content of this page is licensed under the Creative Commons Attribution 4.0 License, and code samples are licensed under the Apache 2.0 License. For details, see the Google Developers Site Policies. Java is a registered trademark of Oracle and/or its affiliates.

Last updated 2025-08-14 UTC.

[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-14 UTC."],[[["This webpage provides documentation for the C++ client library for the Contact Center AI Insights API, which is currently at version 2.13.0, but has a more recent release candidate version of 2.37.0-rc available."],["The C++ client library, although in General Availability (GA), does not adhere to Semantic Versioning."],["The main class in this library is `contactcenterinsights_v1::ContactCenterInsightsClient`, which exposes all Remote Procedure Calls (RPCs) as its member functions."],["The documentation provides a quickstart guide with example code illustrating how to interact with the Contact Center AI Insights API."],["The documentation includes information on error handling, how to override the default endpoint and authentication credentials, and describes environment variables that configure the library."]]],[]]

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