Dan leads MuleSoft's APAC Customer Success Architecture team to enable our customers to adopt MuleSoft and an API-led connectivity architecture approach.
Insights from a VP’s customer engagements: Digital transformation in financial servicesWe seem to roll from one major external impact to the next in a quickening cycle – all while continuing to meet customer demands.
11 mins read | August 24, 2022
Panel discussion: Building a career in APIs and integrationDuring a virtual Sydney MuleSoft Meetup, I led a panel discussion with members of the MuleSoft Community including customers, partners, and Muleys from different
22 mins read | January 13, 2021
Creating a positive customer service experience during COVID-19Remember the good old days when eCommerce and social media were just getting big? ECommerce led to more touchpoints for businesses to connect with
15 mins read | April 23, 2020
Digital, data, and security: fundamental principles of governmentIn my last blog, I discussed a few ways governments can create citizen journeys with API-led connectivity to address the inertia caused by legacy
8 mins read | November 8, 2019
API-led connectivity for digital governments supporting citizen journeysIn my previous blog posts, I outlined a number of concepts and challenges faced across governments building digital ecosystems. With those building blocks, how
6 mins read | September 17, 2019
Security, APIs, and the future of government servicesAs I mentioned in my previous blog post, it seems that delivering real digital government services are being held back for two principal reasons:
9 mins read | June 28, 2019
Citizen journeys in a digital governmentAs governments collect and share my data more freely across departments, they support the cross-departmental needs of my citizen requirements, organizing themselves to serve
11 mins read | April 30, 2019
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