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Statistics Canada is committed to serving its clients in a prompt, reliable, courteous, and fair manner.

Please note that Statistics Canada neither sells commercial products nor offers prizes online.

To accommodate Canadians' preferences, Statistics Canada is now using text messaging, in addition to phone calls and email, to remind selected survey participants to complete their online questionnaire. This will help to ensure we have high participation rates for our surveys, which will allow us to continue to produce high-quality data. Our text message short code is 782-782. Standard message rates may apply.

Our agents are available Monday to Friday (except holidays) from 8:30 am to 4:30 pm.

Online form

• Email
  infostats@statcan.gc.ca
• Telephone
  (toll free) 1-800-263-1136
  (international) 1-514-283-8300
  If you use an operator-assisted relay service, you can call us during regular business hours. You do not need to authorize the operator to contact us.
• Fax
  1-514-496-4879
• TTY
  1-800-363-7629
• Mail
  Statistics Canada
  150 Tunney's Pasture Driveway
  Ottawa, Ontario
  K1A 0T6

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