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Troubleshoot | Error Reporting | Google Cloud

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If your application errors are not showing up in Error Reporting, then use the following steps to troubleshoot.

1. Verify that Error Reporting can analyze your log entries.

   Error Reporting is a global service built on Cloud Logging and can analyze log entries when all of the following are true:

   • Assured workloads are disabled. For more information, see Overview of Assured Workloads.
   • Customer-managed encryption keys (CMEK) are disabled on all log buckets that store the log entry. Error Reporting can't store log entries in log buckets that have CMEK enabled. For information about how to determine the CMEK configuration for a log bucket, see Verify key enablement.
   • The log bucket satisfies one of the following:
     • The log bucket is stored in the same project where the log entries originated.
     • The log entries were routed to a project, and then that project stored those log entries in a log bucket that it owns.

   To see a list of sinks you have configured, run the following command:

   gcloud logging sinks list
   

   The command returns an output similar to the following:

   NAME               DESTINATION                                                                                                FILTER
   _Default           logging.googleapis.com/projects/my-team-project/locations/global/buckets/_Default                          NOT LOG_ID("cloudaudit.googleapis.com/activity") AND NOT LOG_ID("externalaudit.googleapis.com/activity") AND NOT LOG_ID("cloudaudit.googleapis.com/system_event") AND NOT LOG_ID("externalaudit.googleapis.com/system_event") AND NOT LOG_ID("cloudaudit.googleapis.com/access_transparency") AND NOT LOG_ID("externalaudit.googleapis.com/access_transparency")
   _Required          logging.googleapis.com/projects/my-team-project/locations/global/buckets/_Required                         LOG_ID("cloudaudit.googleapis.com/activity") OR LOG_ID("externalaudit.googleapis.com/activity") OR LOG_ID("cloudaudit.googleapis.com/system_event") OR LOG_ID("externalaudit.googleapis.com/system_event") OR LOG_ID("cloudaudit.googleapis.com/access_transparency") OR LOG_ID("externalaudit.googleapis.com/access_transparency")
   logs-from-samples  logging.googleapis.com/projects/my-team-project/locations/global/buckets/sample-bucket                     (empty filter)
   regional_logs      logging.googleapis.com/projects/my-team-project/locations/europe-west1/buckets/bucket_for_regional_logs    (empty filter)
   test-logs          logging.googleapis.com/projects/team-b-project/locations/global/buckets/test-bucket                        (empty filter)
   

   In this example, the source Google Cloud project of the log entries is my-team-project. As a result:

   • Error Reporting can analyze the log entries routed by the _Default, _Required, and logs-from-samples sinks because the log bucket is stored by the same project that routes the log entries.
   • Error Reporting can't analyze the log entries stored in the log bucket named test-logs because the sink in my-team-project routes the log entries to a log bucket in a different project.

2. Ensure that you have the Google Cloud CLI installed.

3. Ensure that you have the beta component enabled for the gcloud CLI.

This section provides troubleshooting support when your error data is written to Cloud Logging buckets, and you rely on Error Reporting to automatically analyze those log buckets.

To confirm your project settings, you can programmatically generate a log entry that will be picked up by Error Reporting with the following gcloud command:

gcloud logging write --payload-type=json test-errors-log \
  '{"serviceContext":
    {"service": "manual-testing"},
    "message": "Test Error\n at /test.js:42:42",
    "context": {"httpRequest":
      {"url": "/test","method": "GET","responseStatusCode": 500}}}'

Then open Error Reporting and confirm that you see the newly created error.

Navigate to the Cloud Logging page and locate a log entry that contains exception data sent from your application.

Confirm that the log entry uses the expected format.

1. Enable the required API.

   Enable the API

2. Send a test error

   Try sending an error to the service manually.

   You can report a test error to Error Reporting using the following gcloud command:

   gcloud beta error-reporting events report --service Manual --service-version test1 \
     --message "java.lang.TestError: msg
       at com.example.TestClass.test(TestClass.java:51)
       at com.example.AnotherClass(AnotherClass.java:25)"
   

   You can use a cURL command to test your REST API calls. Replace PROJECT_ID and API_KEY with your valid values before sending the following command:

   curl -X POST -H "Content-Type: application/json" \
     -d '{"message":"java.lang.TestError: msg\n\tat com.example.TestClass.test(TestClass.java:51)\n\tat com.example.AnotherClass(AnotherClass.java:25)","serviceContext":{"service":"manual-testing"}}' \
     https://clouderrorreporting.googleapis.com/v1beta1/projects/PROJECT_ID/events:report?key=API_KEY
   

3. Confirm the sent payload

   Ensure that your application is sending exception data to the API in the correct format and that it contains the required attributes.

You log an error by using the message field of a jsonPayload, and you expect Error Reporting to capture the error. However, the error data isn't captured.

To resolve this failure, try the following:

• Ensure that the jsonPayload doesn't include a stack_trace or exception field. When those fields are present, the message field isn't evaluated.

• Ensure that the structure of the stack trace is in one of the supported programming language formats. The stack trace isn't captured by Error Reporting when an unsupported format is used.

For more information, see Format errors in logs.

Except as otherwise noted, the content of this page is licensed under the Creative Commons Attribution 4.0 License, and code samples are licensed under the Apache 2.0 License. For details, see the Google Developers Site Policies. Java is a registered trademark of Oracle and/or its affiliates.

Last updated 2025-08-11 UTC.

[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-11 UTC."],[[["Error Reporting analyzes log entries if Assured Workloads and Customer-Managed Encryption Keys (CMEK) are disabled, and the log bucket is in the same project as the log entries or routed to a project that stores them."],["If using CMEK-enabled log buckets, utilize Error Reporting client libraries or the API, and verify project settings by generating a sample log entry via the `gcloud` command."],["Confirm log entries follow the expected format, as detailed in the documentation, by checking a log entry with exception data in Cloud Logging."],["When using the Error Reporting API, ensure it is enabled and send test errors using `gcloud` commands or cURL, and verify that the exception data sent by the application is in the correct format with required attributes."],["If a stack trace is not captured by Error Reporting, ensure that `jsonPayload` does not contain `stack_trace` or `exception` fields, and that the stack trace format is one of the supported programming language formats."]]],[]]

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